McDonalds Support Ticket - Lawrenceburg, Kentucky
No Sweet n Low offered - ICE TEA
Created By: | duchess12 | Last Reply: | duchess12 |
Priority Level: | [Low] | Status: | [Open] |
Created: | 10 years ago | Last Updated: | 10 years ago |
Department: | N/A | Replies: | 0 |
Product: | ICE TEA |
We proceeded to have a discussion about why it might be that McDonalds does not offer Sweet N Low - too expensive? too popular? (and people steal a bunch of it?) too "nasty"? (the latter was the young lady's choice). I asked her how she would like it if McDonalds stopped supplying Splenda (her favorite) and only provided "nasty" Sweet n Low and Equal (no one's choice - let's be honest). She said she would be upset, and when I asked her which she would pick to put in her iced tea, she said she only drinks sweet tea. I said, "Well, McDonalds' could save a ton of money by just serving unsweet tea - cut out all the sugar and what ever else they put in there to make it taste like liquid maple syrup - you don't need all that "nasty" stuff anyway." She said no one "better mess with my ice tea!"
My point exactly....
Restaurants generally provide a choice of three artificial sweeteners - most fast food places do and all sit-down joints know they have to. Why? Because everyone has a preference in how they take their tea and coffee. All you have to do is listen to people in line at Starbucks (or even McDonalds) in the mornings ordering their coffees with so many sugars and creamers and whip cream or not and so on - and being so pissed if it's wrong. Coffee is important in the mornings; it has to be right or it ruins a person's day. Why would someone's iced tea not be given the same consideration? You need Sweet n Low for your patrons who come into your restaurant during the heat of summer, looking for one of those $1 tankards of ice tea - who are devastated and then PISSED OFF that the only sweetener they use is not available. They bought the beverage, but now they can't drink it because those other sweeteners are "nasty". What are they supposed to do - drive on down the road and steal some from next restaurant?
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