McDonalds Reviews and Complaints
McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.
from the store i know very well the inside scoop
the real deal what people do not see the hidden areas of the real mc donalds...are they really our friends or are they just trying to get our money and dont give a damm about us!!!
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Only 3 people working in whole store!
McDonalds Consumer Complaint
We saw that the drive thru line was backed up to the Gas Station on Nobel Dr. & Genesee %u2026San Diego, Ca. %u2026so we decided to go in %u2026.but hell there were 15 cars outside and 20 people in a single line from the register backed up to almost the back restrooms. Tuesday 5/21/13 10:00pm at night%u2026.I asked the one person up front if the manager was around to get another person up front to the register and she said she was the manager and there were no other people she could put on another register. There was one person in back on the grill and a person on drive...
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(Restaurants, Fast Food, Coffee)
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McDonalds Salem Oregon Market & I5 exit
McDonalds Consumer Complaint
Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called...
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(Restaurants, Fast Food, Coffee)
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McDonald's hanging food and drinks outside the window
McDonalds Consumer Complaint
I am writing to make my dissatisfaction known, regarding McDonald's new tactic. I do not like to see my cup and bag of food hanging outside of the window of McDonald's drive-thru. After questioning the young lady at the window regarding this issue, I learned that they have to do this in order to "speed up" the drive-thru line. It honestly makes me want to ask for my money back and drive off. I clearly understand that you want the drive-thru to flow smoothly, and remain under a certain time frame, but can't you find a better way? I came to work and asked to see if i...
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(Restaurants, Fast Food, Coffee)
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poor service
McDonalds Support Ticket
I went to the Mcdonalds on Tutt rd and powers rd and I came inside because the cars were all the way around the building and when I came in side there was no one behind the counter there was 6 people waiting to get food but 4 of them left they could not wait any longer I waited 25 min's to get my food I ask the girl behind the counter where is everyone she said there all on break even the manager this is not right when you got people waiting for service the manager should no better.
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(Restaurants, Fast Food, Coffee)
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(2) Gift Certificates Extra Value Meal
McDonalds Support Ticket
I purchased 2 Extra Value Meal Gift Certificates on Ebay and when I tried to redeem them at McDonald's in Apple Valley CA on 04-30-2013, I was informed by the Manager that my tickets were counterfeit and no good to use. The manager even took pictures of the tickets and caused me to feel like some kind of criminal. The location of their place is 19200 Bear Valley, Apple Valley CA 92307 Store # 11870 Tel# 760-247-0951 I contacted the seller on ebay and he said that he has had no problems with them, and for me to send them back to him for a refund. I am displeased for the bad feeling and...
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(Legal Services)
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McDonalds Service: Orders, broken equipment, inadequate customer service oversight, pricing, etc.
McDonalds Consumer Complaint
For years, I've been disgusted with McDonalds getting the orders wrong, broken ice cream machines, and employees not well trained or held accountable for their customer service. I have found this in several McDonalds in various states. Now that we are in Arizona, our local McDonalds, 91st & Union Hills Dr, Peoria, AZ, has become my last straw. Now their pricing borders on the ridiculous. They charged us 50 cents for each tomato slice, & each serving of lettuce on a burger for me...$1.00 extra for my sandwich. If McDonalds were no longer in business, the only thing I would...
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(Restaurants, Fast Food, Coffee)
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A live Worm!
McDonalds Consumer Complaint
I went to Mcdonald's on 5601 Vine Street Philadelphia Pa, 19131 and I do every morning I ordered my usual which is hot cakes and 2 bacon eggs, cheese and a small orange juice and A LARGE SWEET TEA! Well as I was driving home I opened my straw and proceed to drink my tea, on and off while driving home and while I was drinking my tea I felt something in my mouth and I spit it out and it was a 3-4 inch redish worm in my drink! I freaked out and cried, and called mcdonalds corp. And made the complain, then I call my lawyer and the cop and lastly I called all the news chanels I could think...
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(Restaurants, Fast Food, Coffee)
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hiring positions
McDonalds Consumer Complaint
I have applied here everyday and i have been trying to get a job and when my brother applies here he gets the job in a week but when i go to apply i am told i am not getting the job. is it something i did wrong or something. Now that my brother works there i can work there because i was told family cant work in the same restraunt and i believe its un fair how Sandy chose my brother after a week over someone who has been trying fr 6 months
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(Restaurants, Fast Food, Coffee)
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Don't give me what I asked for
McDonalds Consumer Complaint
I've gone to a couple of McDonald's restaurants in Montgomery and Bucks Counties in PA and have asked for a sandwich, small fries, and a medium soda. Only once did I get the small fries. The employee's need to give the customer what he or she wants not what they think we want. If I wanted medium fries, I would have asked for medium fries. To top it off, McDonald's website doesn't seem to have a contact us section.
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(Restaurants, Fast Food, Coffee)
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Done with McDonalds
McDonalds Consumer Complaint
Today was the final straw. Every single time they get it wrong. When I order my qp with pickles, tomato and ketchup only, no cheese you would think that's what I'd get. It came with onions and lettuce. When I took a look before leaving the counter, the nice lady said sorry after looking at the receipt to make sure it was ordered correctly. Her manager yipped at her saying it had onions and lettuce because she didn't say no onions or no lettuce. The receipt reads ONLY pickles lettuce and tomato's. When I got my second burger there was mustard in the box and lettuce...
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(Restaurants, Fast Food, Coffee)
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McDonald's coffee way too hot.
McDonalds Consumer Complaint
Several months ago my mother and I ate at the McDonald's on Lee Highway in Bristol, VA. They offer to add the cream, etc., to your coffee, but if you want to drink it with your meal you have to add ice. This time, I don't know if the table was wobbly or what, but while I was gone to get some ice, my mother removed the lid from her coffee and turned it over scalding her left hand and the left side of her stomach and leg. I saw it happen and ran over and pulled her shirt away from her body or she would have been burned worse. Only one person at the restaurant offered to help. They...
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(Restaurants, Fast Food, Coffee)
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Half Full?? Really?
McDonalds Consumer Complaint
The McDonalds on the corner of Elk Grove Blvd & Harbour Point employs some of the stupidest managers possible. I went through a drive through, ordered my kid a hamburger happy meal, paid, got my stuff, got home and when I opened it, she had only 5 small french fries. And when I say small, I mean the length that a quarter is tall. Now I understand the fry box itself is small, but come on, I know what they use to fill these containers and it's like she just got the crumbs that were sitting on the side of the counter. When I called and spoke to a manager, I asked her if all happy...
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(Restaurants, Fast Food, Coffee)
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Horrible customer service
McDonalds Consumer Complaint
I went here one day at 10:50am to get lunch and was told they were still on breakfast. Remind you McDonald's breakfast is typically over at 10:30 so I left and went to hardees for lunch (even though they actually do usually serve breakfast until 11). I went to this same McDonald's today at 10:25am and they told me they were on lunch so once again I left. When I got home I called and talked to the manager and she kept cutting me off and trying to argue to begin with until I just spoke over her. She was very unprofessional! I do not plan on going here in the future and will suggest...
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(Miscellaneous)
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McDonald's employs losers
McDonalds Consumer Complaint
My wife was driving through Lampasas, Texas, this morning. She was so tired, she decided to go to the McDonald's Drive Thru and get some oatmeal. She also ordered a cup of hot water. When she gets to the window, she was told that the walnuts she was supposed to receive in the oatmeal were not available. But that's not the way she was told. "You can't have walnuts!" Also, "No, we can't give you a cup of hot water!"(that she was willing to pay for) When she drove a few miles, and pulled over, she found out that she evidently was not allowed to have a...
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(Restaurants, Fast Food, Coffee)
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Mcdonalds-Pendleton Or. - Horribly frustrating customer service
McDonalds Consumer Complaint
At 1130 AM my husband enters this Mc donalds and orders one cheeseburger. He is told to wait. He waits 5 minutes as 7 customers after him get their food and still has not received his ONE cheeseburger. He then goes back up to the counter and ask for his cheeseburger. The counter person then replied, "OH! What did you order?" My husband replied, "I just told you, a cheeseburger". The attendant went and grabbed a cheeseburger, put it in a bag and gave it to my husband. The worker didn't say sorry, no thank you, the worker just turned around and seemed to be irritated...
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(Restaurants, Fast Food, Coffee)
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ripped off my arch card balance
McDonalds Consumer Complaint
my mom so far is out $30.00 because when she reloaded her arch card the employee either accidentally or maliciously made an operator error and it did not register the $30.00 balance but instead stated my mom had used up the balance in purchases, my mom is old and goes there every Saturday AM for a breakfast sandwich, when she returned a week later(following Sat.) and tried to use her arch card, she had no positive balance.. my mom is partially to blame for not checking the receipt, but there are new employees almost daily (high turnover) and it makes you wonder about the motives about the...
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(Restaurants, Fast Food, Coffee)
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Bad tasting tomatoes in salads
McDonalds Consumer Review
I love their food and eat alot of their salads to stay healthy.Their salads taste good except their tomatoes. They are not rotten tasting but have a funny chemical taste. Many times I see people set their tomatoes aside and talking to them they say the same thing. I even talked to a manager and she agreed and said she does'nt eat them either.Ilive on the east coast and wonder where they get their tomatoes. Its not the local grocery store cause their's taste good.
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(Miscellaneous)
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Not 1 order right!!!
McDonalds Consumer Complaint
My husband and I started out our Holiday travel with a stop @ Mcdonalds in Hamilton, NJ. Sausage McMuffin...no egg, Diet coke, 1 peppermint mochca coffee. That's not what we got. Mcmuffin w/egg and regular coffee. Ok, we were going on vacation, it's the Holidays so we lauged. Next stop Newport News, Virginia, the Mcdonalds there also once again, Wrong! Now we stop laughing, its annoying. We're on the road so we don't go back. One more time, Delaware, 2 cheeseburgers, diet coke and Large fries. We got 1 hamburger, coke and small fries, when on the drive through thing that...
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(Restaurants, Fast Food, Coffee)
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Oh my WHOPPER!!
McDonalds Customer Review
So I was walking along the street whence I came upon a MacDonald's Fast Food Restaurant. I decided to go inside and order some burger. Whence I received mine burger, it was full of dead tomatoes. I was so sad that I never will go back to the place where it all began. The bun was not bready enough and the meat was not of the consistency that I hold to the highest of standards. I loved this place!!!! Best food in mine country. Thanks for the apples!
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(Beauty)
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McDonalds "Snot fries"
McDonalds Consumer Complaint
9180 Wiles rd coral springs fl 33076...I got food from this McDonalds, when i was eating my burger i reached to eat some fries and i pulled out a nasty fry with a huge snot rocket all over t...it was the most disgusting thing I've ever seen...The manager told me to come back with my receipt and that she would give me a new meal... I'm sorry but why would i want food from them ever again?! This is not the first problem I've had with this McDonalds, the first problem was that the burgers were VERY VERY greasy!!! I CANNOT believe they allow their food to leave looking like...
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(Restaurants, Fast Food, Coffee)
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no onions no onions no onions
McDonalds Consumer Complaint
ok soo went through the drive through for mcds in surprise az and i made sure that they put no onions on my cheeseburgers said that when i ordered my food ,proceeded to tell them at the window where you pay and then again at the pick up window ,well as we were driving away i lloked at my cheeseburgers and of course never ever fails..soo i get out and go into the restraunt and soo standing there for about 5-8 mins and finally someone asks me if i need help soo i then ask for a manager ,soo a guy named andres i believe was his name wasnt wearing a name tag or anything snatches the...
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(Restaurants, Fast Food, Coffee)
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Looking to the future
McDonalds Customer Review
hello Mcdonald,
I am a cook and I like to give some suggestions to improve the quality and innovation to the image of food. Not saying with this is that your bad. Quite the contrary. Knowing all of us, that your brand will prevail in our mouths many years and is based mainly on bread with burger. But when I look back will I see that many parents no longer want to simply repeat the past, rather, are somewhat saturated with the image. They also know that "eat" the image. All this to give some meaning to my suggestion and my suggestion is not in the taste but in the image. The...
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(Restaurants, Fast Food, Coffee)
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upset employee
McDonalds Consumer Complaint
i have worked for mcdonalds for three weeks in perry fl the people i work with are very rude to our guest i went to the manager about it and since then i have been sent home everyday i have six kids and perry is not the best place to find a job. i dont no what to do i have worked in fast food places since i was 16 and hAVE NEVER seen a place ran like this in my while life WOW
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(Furniture)
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Missing food- treated like a thief
McDonalds Consumer Complaint
This location is a franchise. The individuals that own the franchise are absolutely rude and Degrading. This McDonald's missed half of our order %u2013 only a $20 order and it was reported immediately When we got home %u2013 on the 7th. I Was told that I would get a call back the following day and today's the 15th and still had not received a call back. I proceed to call the franchise office again and speak to a Vanessa. She informs me that since I called their office, they have to do a complete investigation to match up cameras in the drive through and inside the restaurant to...
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(Restaurants, Fast Food, Coffee)
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McDonalds cashier gave the wrong change
McDonalds Consumer Complaint
placed a drive through order at the 2101 Cascade ave McDonalds in Hood River OR. as i was pulling away i realized that the cashier only gave me change for a ten instead of a twenty. i backed up and told her, she said she had to call the manager. ten or fifteen minutes later the manager(Leticia George) finally comes to me and says sorry but there is nothing she can do. very discouraged at the lack of customer respect i received from this location and i hope its not Representative of the corporate business model that McDonalds is teaching.
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(Restaurants, Fast Food, Coffee)
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Hair found in food and horrible customer service
McDonalds Consumer Complaint
My husband and i visited this store October 28, 2012. My husband ordered a 10 piece chicken nugget he was in the middle of eating them when he found a small black hair in the box. So he took his food up to the manager to show her and she told him that they could not replace his food because it was more than 75% eaten. then i went up there to ask about it. the manager who's name is April instantly got an attitude with me. Then there were employees in the kitchen without hair nets and i said that it could have came from one of them. And one of the employees in the back said "that...
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(Restaurants, Fast Food, Coffee)
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mcdonalds charging for honey packets
McDonalds Consumer Complaint
Saturday morning October 20,2012 @ 9:30 a.m I ordered 5 sausage biscuits. I told the girl at the window I wanted 10 packets of honey (my family uses 2 honey on each sausage biscuit) the girl proceeds to tell me that she can only give me 1 honey. I told her" I have 5 sandwiches with 10 biscuits"she said"well we can't do that. She continued to talk back and forth to the manager about how they can't give me honeys. I said "Can I talk to the Manager?" The woman manger came to the window(the same one the girl was conversing with about this matter)and after I...
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(Miscellaneous)
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McDonalds
McDonalds Consumer Complaint
I think McDonaldsshould offer meat free items, it's not right to solely profit off the copses of dead animals, something like tofu nuggets, veggie burgers ect. would really go well with many people, and offer non meat eaters the option to dine there...
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(Miscellaneous)
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Poor customer service--again!!
McDonalds Consumer Complaint
Each any every time I visit the McDonalds in the plaza that I work at I stop and grab a coffee. It is ALWAYS wrong, told they did not make it, or they did not take the order, etc......it is never "I'm sorry, let me fix that"! You also have a recording when you drive up, asking if you want to try some Blueberry thing, or whatever, you say "No", and proceed to order. Then, dead silence???? Someone asks can I take your order, and when you try to explain how you just did order, you are informed, that I must wait to be helped!!!! Are you serious?? The people at this...
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(Miscellaneous)
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Bad Case of Mcdonald's Big Mac
McDonalds Consumer Complaint
It has been a long time since I been to Mcdonald. So tonight, I had a craving for a Big Mac. Went through the drive thru with a rushing robot, anything else, anything else he reply. by the time i get to the window to get my food, a lady just handed my drink without a straw, thought it will be in the bag, no courtesy smile or hello. Anyway when i got home, like 2 miles away, take a bite into my Big Mac and bam, my middle bun was hard as cardboard. Sat there for 5 minutes and thinking should i go back, but didn't. i was so furious about how my sandwich is. i want to go back to the store...
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(Restaurants, Fast Food, Coffee)
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Bad Customer Service
McDonalds Consumer Complaint
I've been going to the same McDonalds near my school for about 3 years now, maybe once a week. When I ordered my food, I generally bought food for my friends as well. I've never really had a problem with customer service, but when I went in recently, I ordered something similar to one of my other friends that had ordered as well. The only difference was that he ordered his burgers with no pickle, no onion. When they called out the order, they never said this. I confused his order for mine and grabbed it. When we looked to see what the burgers had on it, the receipt was completely...
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(Restaurants, Fast Food, Coffee)
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cold food
McDonalds Consumer Complaint
i went to mcdonalds in centarl sqaure this moring i told them i want everything fresh. when i got the food it was old so i went back around and told them about it. they gave new food to replace it so i said ok thanks. when i got down the road i started to eat it and the shit want still cold. so i called them to tell them about and the manger told me i was wrong and hung up on me.
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(Restaurants, Fast Food, Coffee)

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judi says:
(4 years ago)

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bobbi says:
(4 years ago)

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miser says:
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Lisac says:
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