McDonalds Reviews and Complaints

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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from the store i know very well the inside scoop

the real deal what people do not see the hidden areas of the real mc donalds...are they really our friends or are they just trying to get our money and dont give a damm about us!!!

McDonalds Reviews

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  • Cartilage.

    Every time I get a McChicken or McNuggets there is always some sort of cartilage in it. This time, I found a large-sized piece (about the size of a dime) in the "meat". It disturbed me so much, I nearly threw up. I refused to eat my other sandwich out of fear of what I might find. McDonalds, as well as other cheap food places, should be held accountable for what they are selling as food. Back in the day, there were regulations put forth to protect us from exactly this type of food quality. Where at the standards now? Who is enforcing them? Whomever it is, they need to be fired.... More...
    (Restaurants, Fast Food, Coffee)
    aeothein's Picture   aeothein    0 Comments   Comments
  • Needs Better Customer Service!

    Okay, as a customer, I don't ask for much. Maybe a nice hello, how are you and a have a nice day. But at the Clarion McDonald's for the past few times we have been there, the employees have been rude. They don't say a word and just throw your food at you and mumble. It is ridiculous. Find another job if you are unhappy but don't take it out on the customer. Sounds like these employees need better training in customer service. McDonald's should be embarrassed. More...
    (Restaurants, Fast Food, Coffee)
    BowserCZ's Picture   BowserCZ    0 Comments   Comments
  • compant

    Hello my name John Smith. I was in the Elizabethton McDonalds the other day. What i witness really surpised me to the extreme that i will never go back as long as that lady works their. When I got my hamburger it had mustard on it so I returned it to the manger and when I did the manger was more upset over the mustard than i was. If I would have known this was going happen I would have never took it back. The manger took the hamburger to the back I heard her the someone in the back they had messed my sandwich up and to remake it. Then she said "Don't ask just making the fucking... More...
    johnsmith1969's Picture   johnsmith1969    0 Comments   Comments
  • Quality

    I used to be one of your customer, however your quality have changed. Your meat is to dry and flavor is the same for all of your burger products. I still visit your locations because my kids love you fries and nuggets but my wife and I prefer to eat in another chain. So please, try to change your meat selection and fight back for your honor seat. More flavor and more juicy meat, people be happy paying an $1 extra.... More...
    (Restaurants, Fast Food, Coffee)
    Cheo's Picture   Cheo    0 Comments   Comments
  • McDonalds in BRADFORD ont canada

    We decided to take our grandchildren to McDonalds. We were greated by teens (that work there) standing directly to the right of the door smoking. (That was pleasent) the food we ordered looked as though they we thrown together with no consideration for the quality. Also the restaurant was a pig pen. Garabage was on the floors and tables. The kids playroom was disgusting - there was coffee all over the floor and was not cleaned U till another customer brought it to their attention. More...
    (Restaurants, Fast Food, Coffee)
    Adia's Picture   Adia    0 Comments   Comments
  • Horrible Customer Service-Racial Outburst

    On January 7th 2015 at 5:55pm I horrible experience. As I entered into the restuatant I heard a outburst of Some one saying the N-word. I immediately stop go see where it Was coming from. It was 2 McDonald employees(Alejandre and Alexus). I ask them if what i heard was correct. Alejandre said yes. I explain to them That it was affensive and that he should not be saying that word. I told the manager(Esperanza) and I ask for the owners name. She said Jack Frazier. I call Jack Frazier and the complaint line however no one has call. That has been a week ago. As a African American women I am... More...
    (Restaurants, Fast Food, Coffee)
    wilgmw's Picture   wilgmw    0 Comments   Comments
  • Not correct food serving

    Hello,im ordering crispy chicken and bacon salad once or twice everyvday and im fed up with the servicevin 90 staffordvroad. Once i order with no bacon and i got salad with bacon. Second time i ordered with bacon and i got no bacon in it, three or four times i ordered crispy chi ken but i got grilled one! But this time i cant just cant keep it for my self i ordered two salads and two coffes. Coffe was fine but salads !!! Portion is not like usuall is smaller,less chicken and instead of lettuce it was onion!!! Im alergic to onion!! Guys if you dont have enough lettuce do not sell a salad!... More...
    (Restaurants, Fast Food, Coffee)
    Rutako's Picture   Rutako    0 Comments   Comments
  • Almost all McDonalds

    Since I was a youngster working fast food, taking pride in my job was important. This tells people about "you". A lot of these fast food employees don't see it that way. Especially older people who look like they aren't even legally supposed to be in the U.S. (And before anyone cries "racist", know that I myself am both Hispanic and Black.) I don't know if they just hire the first person who completes the application or what. A lot of our bad experiences come from the people who hate the job and is only in it for the pay check (which is barely enough for a... More...
    (Restaurants, Fast Food, Coffee)
    TheCritic77's Picture   TheCritic77    0 Comments   Comments
  • Belaire Ohio McDonalds worse service

    Every time we go to the McDonalds in bellaire ohio u have to wait forever and they screw the food up every time. I love about 10 min and will drive 20 to the one in St Clairsville ohio because these people just don't care about their customers! My husband just went through and waited 20 min for a sweet tea. I have left about 4 times. They do not take care of the drive thru. I'm a very nice patient person but that place is ridiculous! If u had my husband's job u would kill someone. Please read the screen and hurry up! More...
    (Restaurants, Fast Food, Coffee)
    Tera's Picture   Tera    0 Comments   Comments
  • POS Improvement

    Hello! I am a McDonald's employee at store 31877, employee number 011620693. I noticed that Microsoft will be ending support of your current operating system of Windows XP Embedded on 1/12/2016. I would like to suggest that you consider switching to a Linux operating system to replace it. Linux has been successfully used in POS systems, servers, and routers and has been used in POS systems as well. The benefit of Linux is that it never needs to be restarted, servers have run successfully for years without a single restart. Linux is also free, the only cost would be with the... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    denim921's Picture   denim921    0 Comments   Comments
  • bite

    I ordered a bigmac meal and a nugget meal I pay drive ahead get my food drive home. I open my big Mac lift the top bun as I always do to give my girlfriend the pickle, I see a big piece missing from my burger patty it is a perfect half moon shape that looks like someone took a bite out of the patty. I take the burger back ask for a manager I explain that I had just purchased the meal and showed her what I found she explains that the meat flakes off like that and that's normal she didn't offer to exchange it just looked at me wasn't till I asked another person what the chunk... More...
    (Restaurants, Fast Food, Coffee)
    blah2014's Picture   blah2014    1 Comments   Comments
  • McDonalds french fries

    My husband and I have been eating McDonalds for years. And when we first tasted their French fries they were really spectacular. As the years have gone by they have been getting worse and worse to the point that I feel we have to finally complain. If they are not eaten within the first few minutes they become tough and very tasteless. They don't even have a potato flavor of any sort. It is like eating a piece of rubber. It is sad and why is McDonalds is going downhill???? CEO's pay attention and fix it or you will be down and out. More...
    (Restaurants, Fast Food, Coffee)
    left2011ca's Picture   left2011ca    0 Comments   Comments
  • Mc donalds Lopez de hoyos , madrid

    this is the second time i go to the mcdonalds on lopez de hoyos in madrid, as i stay ofter in a hotel near by, and first i noticed the the guy that is working this afternoon there ( 12/09/2014 ) is cashing the money and then doing the sandwiches without washing his hands. And the other day, with the same guy working there and preparing the sandwiches i found a piece of plastic in my sandwich, and when i returned it to the guy he looked at me with a " dont care" face and threw it away. i asked for the manager and he refused to tell me who it was saying that she wasn't there. i... More...
    (Restaurants, Fast Food, Coffee)
  • Visalia, Ca Marys vineyard

    The manager there named Jenifer i believe is rude to everyone that walks in and even has screaming fights with her co workers in front of us customers. She never smiles and usually replies with smart alic comments when she isnt on her phone. Most of the head managers there are awful as well and dont seem to care about anyone else but their paycheck. The orders are always wrong and the store is always a mess with spills all over the floor and soda on the counters. More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds in Macedonia, GA

    McDonalds in Macedonia, GA - I just visited this store with my two young kids and was disgusted at the filth that was throughout the store. The store looked like it hadn't been cleaned in a month. I saw two roaches walking around the drink center. I can only imagine what the back must look like. The floor was so sticky, my shoes were sticking as I walked. They children's play area was repulsing. I will never go there again. It was a Sunday at 11:00 in the morning. This is unacceptable!!!! More...
    (Restaurants, Fast Food, Coffee)
    consernedmom2's Picture   consernedmom2    0 Comments   Comments
  • New "premium" coffee flavor is very disappointing

    I have been a loyal customer long before but especially since McDonalds picked up the new premium coffee movement. At first the coffee was good. What happened? At some time over the past year the coffee has changed. It is now a darker and bitter coffee. Why? Why did you change a good thing? I'm sad to say that our breakfast visits have slowed drastically. I like the Bacon, Egg and Cheese Bagels and they are NEVER consistent. One day the bagel is completely uncooked and the next day it's burnt AND stale. What is going on? I started ordering the Sausage McMuffin off the... More...
    (Restaurants, Fast Food, Coffee)
    ShawnMichael's Picture   ShawnMichael    0 Comments   Comments
  • Got rid of hot mustard!

    My dad has always ate his chicken nuggets with hot mustard and now that mcdonalds has stopped carrying hot mustard he doesn't eat there any more. He is unable to use any of the other sauces because he is lactose in tolerant. Many people are complaining about the hot mustard not being sold anymore. I think that they should bring back the hot mustard and start to sell lactose free products for people that are lactose in tolerant. Not having lactose free products is f***ing stupid when they will definitely get more customers and bring in more money because more people will be able to eat... More...
    (Restaurants, Fast Food, Coffee)
    Tc94's Picture   Tc94    0 Comments   Comments
  • No Sweet n Low offered

    I went to the McDonald's in Lawrenceburg, KY, at the intersection of Hwy 127 and Hwy 151, for dinner with my family on Sunday, 5/25/2014. We were dining in so I took my drink cup over to the soft drink area to find some ice tea. I was happy to find the unsweetened iced tea and looked around for some artificial sweetener; I prefer sweetened tea, but it's been 20 years since I have had tea with real sugar. I couldn't find any among the ketchup dispensers and salt/pepper packets, so I asked the young lady behind the counter if she had some Sweet n Low (my sweetener of... More...
    (Restaurants, Fast Food, Coffee)
  • Horrible

    I went to the mcdonalds on 26 in lafayette indiana the messed up my food so much my mc chickens were to be half with honey mustard and half with out I got all of then with honey mustard then I got 2 cokes with nothing but carbonation and when I called they refused to replace because I didn't have a receipt and I threw it away so piss off never go here at all More...
    (Restaurants, Fast Food, Coffee)
    Yokome44's Picture   Yokome44    0 Comments   Comments
  • mcdonalds emerald empire branch

    i have a complaint about the delivery service i live in first settlement and when we used to call el rehab branch they used to say they deliver only inside rehab city and we kept waiting for first settlment branch to open and when it did and started delivery i called them and they said ok we deliver to first settlment then they said i am out of area knowing that i live behind mirage cityand they deliver only till palm residence which is near my house btw so i need to know why i am out of area although i live 5 mins away from mcdonalds emeral empire branch so no way that a closer branch... More...
    (Restaurants, Fast Food, Coffee)
    nadia1987's Picture   nadia1987    0 Comments   Comments
  • Monopoly game instant win

    Having received a ticket for 20% off a Best Western Hotel stay I was disappointed when the BW booking team referred this to the hotel in question which promptly refused to accept it. I don't recall seeing any conditions on the ticket other than being used within the time limit which it certainly was. However, BW and the hotel were perfectly happy to make the booking but would not accept and apply the 20% discount - so much for winning 20% off BW breaks. If this is the way associated companies treat people with this sort of instant win tickets I suggest that McDonalds doesn't use... More...
    tellingbone's Picture   tellingbone    0 Comments   Comments
  • Mcdonalds rude staff and manager

    Sunday evening, April 27 2014, I entered Mcdonalds with a friend of mine in marble arch London, we had made an arrangement to meet another friend who was waiting for us. He had been sitting there expecting us for a little while. When we met him we sat for a few minutes deciding what to eat for only a few minutes. Within a short time a staff member arrived and addressed my friend saying that he had to leave cause he had not ordered anything. Our friend, by the way, is Jamaican, I wonder if that had anything to do with the staff member's attitude. I explained that we were all going to... More...
    (Restaurants, Fast Food, Coffee)
    soave's Picture   soave    0 Comments   Comments
  • Incredible rude staff at mcdonalds

    Sunday evening, April 27 2014, I entered Mcdonalds with a friend of mine in marble arch London, we had made an arrangement to meet another friend who was waiting for us. He had been sitting there expecting us for a little while. When we met him we sat for a few minutes deciding what to eat for only a few minutes. Within a short time a staff member arrived and addressed my friend saying that he had to leave cause he had not ordered anything. Our friend, by the way, is Jamaican, I wonder if that had anything to do with the staff member's attitude. I explained that we were all going to... More...
    (Restaurants, Fast Food, Coffee)
  • Mcdonalds- nothing but rude

    It was about 10:30 p.m. And the mcdonalds lobby was closed so me and my friends (3 people in total) decided to get some food the through the drive thru on our bicycles we started ordering and about half way through our order a female manager came on the microphone interrupting us telling us that we are not allowed to purchase food without owning a vehicle, so I'm guessing that motorcycles are not allowed either I hope you know not every body can afford a car or gas and bicycles are considered vehicles since we have to follow all the street laws More...
    (Restaurants, Fast Food, Coffee)
    Nothavinit's Picture   Nothavinit    1 Comments   Comments
  • "Damn Hot Mustard"

    I've been eating McDonalds chicken nuggets and hot mustard all of my life, until about 2 months ago when the cashier said we no longer offer this sauce. The employee said the regional manager says our district don't sell enough to keep it in stock. Reminder, I love hot mustard and have ate it for over 30 years..Its been 2 months and I have yet to buy anymore nuggets...That is some B.S. Get rid of great sauce and carry dumbshit for condiments... More...
    (Restaurants, Fast Food, Coffee)
    MGoins's Picture   MGoins    0 Comments   Comments

McDonalds Reviews By Product


McDonalds Comments

rwjb1204 says: (2 months ago)
As we traveled through Florida, we visited the McDonalds at Marathon (January 14, 2015 at 16:41) and were throughly impressed with the restaurant. The workers were clean and most helpful. The food was really good. The restrooms were clean as well as the rest of the restaurant. Needless to say, we were impressed. Thanks for well managed clean restaurant

Hardworker72 says: (3 months ago)
I myself used to work at a Mcdonalds as one of my jobs! And the service and quality now a days is pretty sad. I go to the one in Pickens SC and have and my order messed up more than once also had to wait for food when they werent even busy? Just today i got a big breakfast that had a hash brown that was stail from sittin around. And it was a manager that gave ot to me. So they need to either fire everyone or re evaluate the work and take a little more pride in there work!

Mcdickerdown says: (3 months ago)
The McDonald's in China spring is booty as fuck. Somebody stole my shit and I still had to pay. This some mo bullshit fr.

giantfan says: (11 months ago)
I have not eaten here in two yearsthe last time I went they got my order wrong they gave me a certificate for a free meal and when I went back they also got that one wrong and while I was waiting for my wrong order the disrespectful teen ager who was working the drive thru I was eating french fries right out of the bin. putting his fingers in his mouth and going back in for more I will never eat here again!!!!!!! and they wonder why their stock is down

mildbill6 says: (12 months ago)
On Friday April 4 At about 630 pm I stopped at the Macdonalds in Live Oak, Fl that is close to highway 10. I had not been to a Mscdonalds in about 15 Years so I wanted to see if anything had changed. Whan I walked in and went up to the counter there was no one there to wait on me. I waited about 5 min before a girl who had glanced at me a few times over that 5 min. finally came up to the front counter. When she got there she walked right up to a man who had just come in and was standing a few feet away from me and asked him what he wanted. When I asked him if he had been there first he said "I'm sorry" but continues to give his order. The employee took the order and filled it and then came back to me. When she asked me what I wanted I said her service was horrible and I changed my mind and left and went down the road to a Wendy's where the service was prompt and the food was good. Maybde I will try Macdonald's in another 15 years, maybe not.

traveljunkie says: (2 years ago)
1598 Hawthorne Ave Salem, Or 97302 Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called McGrenchald's!

sriggins says: (2 years ago)
I went to the Spring/Cypress Tx( FM2920 and I-45. store #34372. I ordered 2 Hotcakes and sausages. The cashier gave me two syrup and 4 butter. Keep in mind the Hotcake and Sausage comes with 3 pancakes on each plate. I asked for an additonal butter so that my dad and I would have 1 butter for each pancake and a additional syrup so that my dad and I could have enough syrup to eat 3 pancakes. The cashier told me I would have to pay for the additional 1 extra syrup and 1 extra butter. This is unacceptable to me. I can go to IHop and Denny's and order Pancakes, Sausage and eggs and they will not charge me extra money to have enough syrup and butter for me to enjoy my breakfast. So therefore, I asked for a refund and the cashier seem like she cared less. So I went to Burger King and ordered the French Toast and Sausage and they did not charge me extra for the syrup. I also go to the MCDONALDs ON 242 AND I-45 and they do not charge me extra for syrup and butter. Trust me with inconsistency and bad altitude like this, with all the competition in Texas, People will just take their business elsewhere. But oh well, like the cashere demostrated with her behavior "who gives a dam".

danny7747 says: (3 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

danny7747 says: (3 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

mzpsjuicy says: (5 years ago)
from previous entry i already landed IN ave. on my 3rd entry for today i landed on KY ave, my next roll was three it should have went to IL ave, which would have given me a win but it moved to B&O when i put in the next code, KY ave was no longer picked and now IL ave is now picked.

Whiner says: (6 years ago)
I drove through Ventura McDonald's and was charged $1.29 for one order of fries. That's almost 30% sales tax. What's up with that?

Whiner says: (6 years ago)
I drove through McDonald's today and just ordered small fries and was charged $1.29. That is almost 30% sales tax. What's up with that?

mmh2005 says: (6 years ago)
i went to Rumford McDonald's and ordered 4 large drinks, the girl at the window put them all in a cardboard carrier, handed them to me, when inside my car the cardboard folded and ice coffee went all over my car, my Jeans, my socks, and my diabetic sneakers, i am not impressed, does not take a rocket scientist to know that those holders are not made for such a heavy load. so what are you going to do about my clothes, shoes and car that got coffee stains all over them? the date of my visit was May 2nd 2009 , all they did was hand me some napkins, when i asked for cooperate number they pointed to a sign on the wall, not offering a pen and paper to write on or anything..very unsatisfied customer.

Harties says: (6 years ago)
I boughta chicken burger at Hartbeespoort Village Mall-after 2 hours I became sick and after 3 days I still have liver pain. The manager origally requested me to inspect their expiry dates but after 15 minutes waiting the owner refuses? Something to hide??

TEALADYZETA says: (6 years ago)
I was the Mc Donald's resturant on February 22,2009 at 8:10A.m. I had a very large order. I discovered after leaving the resutrant's drive thru window. I was missing four hash brown's . I live at least two miles from the resutrant.I returned to the window and one of the worker's rudely stated that she put 4 hash brown's in my bag. I do not want hash brown's that bad that I need to come back and try to get some for free. She did not put the hash brown's in the bag. This happens very often.

judi says: (6 years ago)
went to mcdonlds in pascoe vale vic the place was just so dirty i said to the staff it needs to be cleaned up staff member said it wasnt his job so whos job was it

bobbi says: (6 years ago)
very bad visit. only got 4 milk shakes and employees were so rude.

miser says: (6 years ago)
When I dropped in on my local 6000 block N.Broadway Chicago, Il. McDonalds store, I was told that they hadn't yet installed their coffee machine for your recently advertised special Monday free cup of coffee. I was not aware that the offer was only for special brews since all I wanted was a simple "cup of coffee". Consequently, I rescinded my intention to order my usual meal size 3 item order and walked out unsatisfied, without great fuss, just intellectual consternation and a reticence to return at least soon with the bad taste in my mouth that the publicity was only to pay lip service to the public and only to show a false effort to provide an alternative to the rival Starbucks et al. gourmat coffee shoppes.

jabu01 says: (6 years ago)
For two years I have bought a side bowl of gravy. The first part of October, 2008, I now get 1 Tablespoon of gravy instead of 2. I think this is a rip off for $1.00! Store# 10473, Pataskala OH. I have spoken to 2 managers and have taken the bowl back in to get the rest of my gravy.

herlinda50 says: (6 years ago)
my gkids are allergic to tomato products, ask for Ranch for their fries, or nuggets and they want to charge extra, not asking for alot just one. I can go anywhere else and not have a problem, but McDonalds has a fit about 1 little pkg of sick of them and their extra little charges for everything,sticking to Burger King, at least they don't mind handing out Ranch vs ketchup.

tryingtobenice says: (7 years ago)
I want to know why the staff in McDonalds in Irvine don't give me my food the way I ask for it?
I can only eat the fish fingers freshly made, but every time I order this I either get told by the staff that the ones they have are fresh, even though they have been lying on the shelf for some time.After I try to point this out to them I'm given ones that they have put back into the fryer, which of course are almost burnt and look and taste disgusting.
I have complained to them so many times and I feel that they think that this is funny as they are always sniggering as I walk away.
I don't have this problem in Stevenston Kilmarnock or Livingston.So why are the staff in Irvine so nasty to me?

Lisac says: (7 years ago)
**IMPORTANT!!!*** I'm seriously concerned & wondering when health and safety actually last visited the McDonalds on the Chester Road, next to the Tyburn Island in Erdington?? We don't visit there often, but the times we have done, we seem to have a problem with the food. Food isn't fresh, hard buns, burnt or cold burgers, mikshakes taste off, need I go on! The final straw is - and what has concerned me most greatly, is my husband had a Mcdonalds from this branch yesterday and is now at home in bed today with food poisoning!!!! We know it was the Macdonalds, because this is all he could taste when he vomited this morning!! My husband has a very strong constitution and is not ill often! I'm furious! PLEASE PLEASE get someone round to this McDonalds NOW and sort it out!!!! We will never ever, visit there again and if I can help, none of my friends will either! Clean up your act and cook fresh food, you're poisoning people!!!!!!!!!

MCshit says: (7 years ago)
you people are messed no effence, but i think your mom dropped you on your head and thats why you cant remember some orders that prople told you 2 SECONDS AGO BIG FAT APES!!!!!!!!!!!!!!!!!!!!!

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