McDonalds Reviews and Complaints

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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from the store i know very well the inside scoop

the real deal what people do not see the hidden areas of the real mc donalds...are they really our friends or are they just trying to get our money and dont give a damm about us!!!

McDonalds Reviews

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  • bugs

    Walked in to order, very busy place. As we were waiting for our food, I noticed a cockroach run across the counter behind the frappe machine. I reported this to the lady serving us and she in return told the manager. They both walked around to see it and I pointed it out for them. They returned to the back of the counter and said they have someone on their way to address problem. REALLY?! What I don't understand is why the place was still operating with this issue? How completely disgusting this was to see. We did take they food, but I could not bring myself to eat one bite. I wanted... More...
    (Restaurants, Fast Food, Coffee)
    Connie4119's Picture   Connie4119    0 Comments   Comments

    (Restaurants, Fast Food, Coffee)
    HOLDOUT6's Picture   HOLDOUT6    0 Comments   Comments

    I am a very regular customer at my McDonalds on Cypress Creek Road in Ft. Lauderdale. A few weeks ago I asked for a chicken sandwich with lettuce and mayo only. I got a bun with lettuce and mayo only but no chicken. Yesterday i asked for a large iced tea extra ice, lemon and 3 splenda on the side. I got iced tea no ice, no lemon and 3 splenda in it. NOW today I asked for two orders of the 2 breakfast burritos, i got 2 burritos not four. UMMMMMMM The first time kinda funny. Second time not so much and then today's forced me to write a complaint. More...
    (Restaurants, Fast Food, Coffee)
    Debdoes1's Picture   Debdoes1    0 Comments   Comments
  • McDonald's horrible customer service

    I have been a regular in the McDonald's on 1000 N henry St Alexandria VA for years now every time I come in the store its horrible customer service. Your stay is timed. They don't go e you time to decide what you want to eat. But it's supposed to be a sit in restaurant.. I don't understand. This McDonald's has a lot of roaches an the cleanliness of the store is terrible. I refuse to buy a drink again because every time I do there are bugs in the bottom of my cup. I went from being a regular customer to not at all. The managers are rude an from what I've seen... More...
    (Restaurants, Fast Food, Coffee)
    Asmuskm4's Picture   Asmuskm4    0 Comments   Comments
  • Unprofessional experience at mcdonalds

    Hi, i was urge to share my not so professional experience @mcdonald Quezon city 20th avenue philippines. I am a regular customer of this branch. I was finishing my drinks at mcdonalds when suddenly a two staff out of nowhere without any word sat down beside me on the same table and logging / writing on the valiant record probably their attendance book. I was actually surprise when they sat down without even an excuse or ask me if the seat is available or not. They had no courtesy and so unprofessional that they even had a converstaion about work while iam on the same table with them. they... More...
    (Restaurants, Fast Food, Coffee)
    Dkcallanta's Picture   Dkcallanta    0 Comments   Comments
  • Great Customer service

    Hello I would like a say how wonderful this team is they have great customer service. I always love to come this particular restaurant they are always friendly. Even though I lived not to close to this McDonalds they always make me feel happy in the morning. If I ever have a problem they are always quick to fix it. I also want to say one employee Ms Mary is always so happy and never is happy and deserves a great reward. She always make you feel like a valued customer. Please let them know that someone think they are doing a great job and I will recommend the public to come to this restaurant. More...
    (Restaurants, Fast Food, Coffee)
    dms07054's Picture   dms07054    0 Comments   Comments
  • Leadership and Customer Experienc

    Offering my appreciation for the entire staff at McDonald's on Waterloo Blvd in Exton, PA I visit and order here every day. The new sandwiches are delicious and the restaurant is kept clean and safe. However, it is the People, these wonderful People %u2026 who truly are your most valuable asset. General Manager; Tim %u2026 is a kind, caring, compassionate, pleasant, professional and fun gentleman. He is totally focused on providing a delightful customer experience for which is majorly successful. He leads the Staff with encouragement, motivation and knowledge and yes, he is firm... More...
    (Restaurants, Fast Food, Coffee)
    payit4ward's Picture   payit4ward    0 Comments   Comments
  • McDonalds Smyrna, Ga

    I frequent this store on a daily basis because I like the young crew members but on a recent Sunday I was there and the store was filthy, tables dirty floor had trash everywhere, behind the counter food all of the floors, etc. I had noticed the scores going down and the last one was a 78, unacceptable. When I asked to speak with the Manager , Tamira, I explained that the store was filthy and her response was the store was old and if I did not like it then don't come in. This was very rude. This store is in walking distance of the new Suntrust Braves Stadium and the owner should be... More...
    Hamburg's Picture   Hamburg    0 Comments   Comments
  • McDonalds poor management

    my 2 young sons and I visited McDonalds in Beardstown IL. tonight and was very disappointed/ disgusted with the horrible public display of unprofessionalism behind the counter. first of all the place was being ran by only teens, or so they seemed, including the manager. the guy that took our order didn't have a clew what a mighty kids meal with a double cheeseburger was and had to ask another employee if that was really a thing. then after a fairly long wait we got our food, sat down to eat as a group of more teens came in and stood around at the counter to visit with their pals behind... More...
    (Restaurants, Fast Food, Coffee)
    pissedoffguy's Picture   pissedoffguy    0 Comments   Comments
  • Nasty food

    My family and my self went to McDonalds this evening here in Smyrna GA. When looking through the drive thru window I see the young lady who is handling our food takes a gigantic bite of some food and licks her fingers. Then from there puts food in our bag. As she strolls over to make my milk shake she coughs in her hand and then scratches her head. A fellow employee then walks over to her and they both start dancing as she turns around and hands him my milk shake to proceed with sticking her hand in her mouth. When i asked who the manager was she then decided to tell me she was and her... More...
    (Restaurants, Fast Food, Coffee)
    nastyfood's Picture   nastyfood    1 Comments   Comments
  • I hate this place

    Worse ducking place ever the employees suck food cold made food wrong uniforms looked disgusting slowest service ever and to know they reopened after infested with worms probably were the only thing fresh in there I hate this place I will never ever come back to this McDonald's and I will definitely tell everyone I know which that's aloooooot of people btw I'm talking bout the Bridgeton McDonald's More...
    (Restaurants, Fast Food, Coffee)
    Official's Picture   Official    0 Comments   Comments
  • Mcdonald's home delivery service

    I am a regular customer of McDonald's and I usually order from home delivery service and sometimes they completely cut out 1 or 2 items. Yes, There is no money charged but I did order something and I do want it. For example today I ordered three mcflurry'sbut I only got one. They order taking service is very poor. The guy had repeated the order 2 times but still this haplened. Please I request you to improve this or else I will not use the home delivery service anymore. More...
    (Restaurants, Fast Food, Coffee)
    Hamza101's Picture   Hamza101    0 Comments   Comments
  • Hwy 49 in Richfield NC

    I am from Virginia and in passing through Richfield NC my husband and I saw a lady had fallen and instead of turning left towards our destination, we took a right at the stop light and circled around to the McDonalds parking lot. She had fallen over the cement stopping strip in the parking lot. We assisted her, her daughter and her husband. Her head was bleeding and she had also scraped her hand. I went inside to get some ice for her head and told the employees inside that this had happened. They were not interested at all and showed no compassion for this lady. We stayed with her for... More...
    (Restaurants, Fast Food, Coffee)
    aggie48's Picture   aggie48    0 Comments   Comments
  • rude staff at 74200 Anthy-sur-Léman, France

    Visited drive thru with family including three young children. The lady taking the order was obviously insulted that I had asked if she spoke English before placing my order. I placed the order as she replied yes. However when I made my way to the next window the lady decided to mimick me to her colleagues. This lasted a few minutes. In the meantim, various colleagues of hers began to stare at us from the window. All the while the lady concerned was very loudly repeating my initial question to other staff. I let the manager know about her rudeness but he did absolutely nothing, instead... More...
    (Restaurants, Fast Food, Coffee)
  • Horrible food.

    I have not eaten a McDonalds burger for at least 30yrs. (I am 68). We were coming home from visiting a friend in a hospital. I had not eaten dinner. So we were going to pass a McDonalds on Montauk Hwy in Lindenhurst,N.Y. So my husband went in and got 2 Big Macs and a large fry, it was 8:00pm. We got home and opened them up.The burgers were like the size of the bottom of a water bottle(sm. bottle.) When you picked it up everything fell out. So much lettuce, to much sauce that the bun was so soggy that my fingers went right through. It was disgusting. It was a rotten shame. I wished I would... More...
    (Restaurants, Fast Food, Coffee)
    saige1947's Picture   saige1947    0 Comments   Comments
  • Poor work ethics and customer service

    I order a Oreo frappe from the California City Mcdonalds just about every day since they released it a couple months ago. I have ordered more than 50 to this day. About 40% of them were melted (runny like water) beyond satisfaction. I had to negotiate with them each time to get them to remake the frappe but not before they gave me every excuse in the book as to why they could not remake them. On two occasions of this runny frappe episodes they refused to remake them and gave me a refund even though I didn't ask for or desire a refund. Inaccurate orders, negative attitudes, sloppy... More...
    (Restaurants, Fast Food, Coffee)
  • Product availability and quality of product.

    I am not a person who complains. However, i am completely done with Mcdonalds. Why you ask? Good question. For the past (roughly) 10 times, my wife and I have gone to McDees to get dipped cone Ice creams. Every time minus once, the ice cream was not ready or there was no ice cream available or the chocolate syrup was not available or they just could not make the cone correctly. When i say 9 out of 10 times, i am being generous. I gave McDees the benifit of the doubt once again yesterday. Again, they proved me wrong and my wife right. She told me there would be something wrong. She was... More...
    (Restaurants, Fast Food, Coffee)
    Rockenres's Picture   Rockenres    0 Comments   Comments
  • Rude employees

    One time my mom and I went to McDonalds to get lunch.The lady behind the regrister asked anyone on line buty mom was on the phone.Then my mom said "can we order".After my mom asked politely the lady screamed rudely at my mom "I said anyone on line why did you not answer".My mom said "I was on the phone I'm very sorry" but the lady shot back at her and said really rude things like "I don't care get your butt on the next line because I'm not taking your order".My mom and I went to another line any ways because we didn't want to... More...
    (Restaurants, Fast Food, Coffee)
    DogLover7856's Picture   DogLover7856    0 Comments   Comments
  • Wrong ORDER

    I was on my way to work this morning and ordered the Sausage Biscuit w/Egg meal with an Orange Juice ... first of all to be billed separate (extra) for a breakfast drink is ridiculous!! It's an oj! Then I get my food and get to work to find that I was given an egg/ham/cheese McMuffin. Extremely pissed! It just made an already bad day worse. Tired of having to continually take time to go through my order to make sure they get it right! More...
    (Restaurants, Fast Food, Coffee)
    danieanne's Picture   danieanne    0 Comments   Comments
  • dissapointed to the 2 service crew

    I ordered today 5-28-15 @ 16:16 with o.r #024201100380305 at McDonalds Harrison plaza malate manila.. cashier name: lalaine , I was dissapointed bcoz I ordered then I told to lalaine and lhanie that I'm going to ate my ordered for dine, I was just repeated it 3TIMES!! "FOR DINE IN YAN HA?" then kwentuhan lang sila ng kwentuhan!! while laughing.. I know I don't care kung anu ang pnaguusapan nila! when my ordered was completed I just repeated it AGAIN to them "SABI KO FOR DINE IN LANG AKO" :( binag pdin nila ung order q habang kwentuhan ng kwentuhan then they... More...
    (Delivery Services)
    anonymous008's Picture   anonymous008    0 Comments   Comments
  • Ridicolus Management Treatment

    I go to American Restaurant in Ukraine and try to order menu items, and I understand I cannot speak fluently. I order from picture menu they have for foreigners. No problem. There are cameras every place in restaurant. One day I walk in the management side of Mcdonalds only a few feet from entrance of main Entry way. Some fat man threw me out of the management office by swatting me out of HIS DOOR!! I am offended by these stupid people!! They have since removed any way for me to order products by a picture like I had before. These people need to learn how to treat THEIR CUSTOMERS!!!!!!!! More...
    (Restaurants, Fast Food, Coffee)
  • Good customer service

    McDonalds in Berwyn Pa, I had a large order. Walked in the restaurant to place the order. I was greated with a smile and a pleasant voice. I placed the order and received it in 3 minutes and 27 seconds. Good team work and the person at the counter handling the orders name was Joy..... she deserves the credit for fast and certious service at this McDonalds. I will order there again More...
    (Shopping, Chain Stores)
    Timekeeper's Picture   Timekeeper    0 Comments   Comments
  • Mcdonalds poor quality of food

    Today I went to Mcdonald's Airport Karachi. Order number 35, REG- 21, 29/04/2015, 20:40:30 , crew id 46 SHAN. I bought five meals worth of rupees 2236.51 through drive thru.I am a regular customer but the food I received today has got to be the worst food your restaurant has ever provided. If a customer takes his time out and comes to your restaurant for food and spends a good amount of his money. he deserves quality service and food. At first, they took a lot of time to prepare our food, they kept asking us to leave the drive thru and go park in the parking area and wait for our... More...
    naqvi65's Picture   naqvi65    0 Comments   Comments

McDonalds Reviews By Product


McDonalds Comments

rwjb1204 says: (3 years ago)
As we traveled through Florida, we visited the McDonalds at Marathon (January 14, 2015 at 16:41) and were throughly impressed with the restaurant. The workers were clean and most helpful. The food was really good. The restrooms were clean as well as the rest of the restaurant. Needless to say, we were impressed. Thanks for well managed clean restaurant

Hardworker72 says: (3 years ago)
I myself used to work at a Mcdonalds as one of my jobs! And the service and quality now a days is pretty sad. I go to the one in Pickens SC and have and my order messed up more than once also had to wait for food when they werent even busy? Just today i got a big breakfast that had a hash brown that was stail from sittin around. And it was a manager that gave ot to me. So they need to either fire everyone or re evaluate the work and take a little more pride in there work!

Mcdickerdown says: (3 years ago)
The McDonald's in China spring is booty as fuck. Somebody stole my shit and I still had to pay. This some mo bullshit fr.

giantfan says: (4 years ago)
I have not eaten here in two yearsthe last time I went they got my order wrong they gave me a certificate for a free meal and when I went back they also got that one wrong and while I was waiting for my wrong order the disrespectful teen ager who was working the drive thru I was eating french fries right out of the bin. putting his fingers in his mouth and going back in for more I will never eat here again!!!!!!! and they wonder why their stock is down

mildbill6 says: (4 years ago)
On Friday April 4 At about 630 pm I stopped at the Macdonalds in Live Oak, Fl that is close to highway 10. I had not been to a Mscdonalds in about 15 Years so I wanted to see if anything had changed. Whan I walked in and went up to the counter there was no one there to wait on me. I waited about 5 min before a girl who had glanced at me a few times over that 5 min. finally came up to the front counter. When she got there she walked right up to a man who had just come in and was standing a few feet away from me and asked him what he wanted. When I asked him if he had been there first he said "I'm sorry" but continues to give his order. The employee took the order and filled it and then came back to me. When she asked me what I wanted I said her service was horrible and I changed my mind and left and went down the road to a Wendy's where the service was prompt and the food was good. Maybde I will try Macdonald's in another 15 years, maybe not.

traveljunkie says: (5 years ago)
1598 Hawthorne Ave Salem, Or 97302 Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called McGrenchald's!

sriggins says: (5 years ago)
I went to the Spring/Cypress Tx( FM2920 and I-45. store #34372. I ordered 2 Hotcakes and sausages. The cashier gave me two syrup and 4 butter. Keep in mind the Hotcake and Sausage comes with 3 pancakes on each plate. I asked for an additonal butter so that my dad and I would have 1 butter for each pancake and a additional syrup so that my dad and I could have enough syrup to eat 3 pancakes. The cashier told me I would have to pay for the additional 1 extra syrup and 1 extra butter. This is unacceptable to me. I can go to IHop and Denny's and order Pancakes, Sausage and eggs and they will not charge me extra money to have enough syrup and butter for me to enjoy my breakfast. So therefore, I asked for a refund and the cashier seem like she cared less. So I went to Burger King and ordered the French Toast and Sausage and they did not charge me extra for the syrup. I also go to the MCDONALDs ON 242 AND I-45 and they do not charge me extra for syrup and butter. Trust me with inconsistency and bad altitude like this, with all the competition in Texas, People will just take their business elsewhere. But oh well, like the cashere demostrated with her behavior "who gives a dam".

danny7747 says: (6 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

danny7747 says: (6 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

mzpsjuicy says: (8 years ago)
from previous entry i already landed IN ave. on my 3rd entry for today i landed on KY ave, my next roll was three it should have went to IL ave, which would have given me a win but it moved to B&O when i put in the next code, KY ave was no longer picked and now IL ave is now picked.

Whiner says: (9 years ago)
I drove through Ventura McDonald's and was charged $1.29 for one order of fries. That's almost 30% sales tax. What's up with that?

Whiner says: (9 years ago)
I drove through McDonald's today and just ordered small fries and was charged $1.29. That is almost 30% sales tax. What's up with that?

mmh2005 says: (9 years ago)
i went to Rumford McDonald's and ordered 4 large drinks, the girl at the window put them all in a cardboard carrier, handed them to me, when inside my car the cardboard folded and ice coffee went all over my car, my Jeans, my socks, and my diabetic sneakers, i am not impressed, does not take a rocket scientist to know that those holders are not made for such a heavy load. so what are you going to do about my clothes, shoes and car that got coffee stains all over them? the date of my visit was May 2nd 2009 , all they did was hand me some napkins, when i asked for cooperate number they pointed to a sign on the wall, not offering a pen and paper to write on or anything..very unsatisfied customer.

Harties says: (9 years ago)
I boughta chicken burger at Hartbeespoort Village Mall-after 2 hours I became sick and after 3 days I still have liver pain. The manager origally requested me to inspect their expiry dates but after 15 minutes waiting the owner refuses? Something to hide??

TEALADYZETA says: (9 years ago)
I was the Mc Donald's resturant on February 22,2009 at 8:10A.m. I had a very large order. I discovered after leaving the resutrant's drive thru window. I was missing four hash brown's . I live at least two miles from the resutrant.I returned to the window and one of the worker's rudely stated that she put 4 hash brown's in my bag. I do not want hash brown's that bad that I need to come back and try to get some for free. She did not put the hash brown's in the bag. This happens very often.

judi says: (9 years ago)
went to mcdonlds in pascoe vale vic the place was just so dirty i said to the staff it needs to be cleaned up staff member said it wasnt his job so whos job was it

bobbi says: (9 years ago)
very bad visit. only got 4 milk shakes and employees were so rude.

miser says: (9 years ago)
When I dropped in on my local 6000 block N.Broadway Chicago, Il. McDonalds store, I was told that they hadn't yet installed their coffee machine for your recently advertised special Monday free cup of coffee. I was not aware that the offer was only for special brews since all I wanted was a simple "cup of coffee". Consequently, I rescinded my intention to order my usual meal size 3 item order and walked out unsatisfied, without great fuss, just intellectual consternation and a reticence to return at least soon with the bad taste in my mouth that the publicity was only to pay lip service to the public and only to show a false effort to provide an alternative to the rival Starbucks et al. gourmat coffee shoppes.

jabu01 says: (9 years ago)
For two years I have bought a side bowl of gravy. The first part of October, 2008, I now get 1 Tablespoon of gravy instead of 2. I think this is a rip off for $1.00! Store# 10473, Pataskala OH. I have spoken to 2 managers and have taken the bowl back in to get the rest of my gravy.

herlinda50 says: (9 years ago)
my gkids are allergic to tomato products, ask for Ranch for their fries, or nuggets and they want to charge extra, not asking for alot just one. I can go anywhere else and not have a problem, but McDonalds has a fit about 1 little pkg of sick of them and their extra little charges for everything,sticking to Burger King, at least they don't mind handing out Ranch vs ketchup.

tryingtobenice says: (10 years ago)
I want to know why the staff in McDonalds in Irvine don't give me my food the way I ask for it?
I can only eat the fish fingers freshly made, but every time I order this I either get told by the staff that the ones they have are fresh, even though they have been lying on the shelf for some time.After I try to point this out to them I'm given ones that they have put back into the fryer, which of course are almost burnt and look and taste disgusting.
I have complained to them so many times and I feel that they think that this is funny as they are always sniggering as I walk away.
I don't have this problem in Stevenston Kilmarnock or Livingston.So why are the staff in Irvine so nasty to me?

Lisac says: (10 years ago)
**IMPORTANT!!!*** I'm seriously concerned & wondering when health and safety actually last visited the McDonalds on the Chester Road, next to the Tyburn Island in Erdington?? We don't visit there often, but the times we have done, we seem to have a problem with the food. Food isn't fresh, hard buns, burnt or cold burgers, mikshakes taste off, need I go on! The final straw is - and what has concerned me most greatly, is my husband had a Mcdonalds from this branch yesterday and is now at home in bed today with food poisoning!!!! We know it was the Macdonalds, because this is all he could taste when he vomited this morning!! My husband has a very strong constitution and is not ill often! I'm furious! PLEASE PLEASE get someone round to this McDonalds NOW and sort it out!!!! We will never ever, visit there again and if I can help, none of my friends will either! Clean up your act and cook fresh food, you're poisoning people!!!!!!!!!

MCshit says: (10 years ago)
you people are messed no effence, but i think your mom dropped you on your head and thats why you cant remember some orders that prople told you 2 SECONDS AGO BIG FAT APES!!!!!!!!!!!!!!!!!!!!!

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