McDonalds Reviews and Complaints

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Reviews

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  • "Damn Hot Mustard"

    I've been eating McDonalds chicken nuggets and hot mustard all of my life, until about 2 months ago when the cashier said we no longer offer this sauce. The employee said the regional manager says our district don't sell enough to keep it in stock. Reminder, I love hot mustard and have ate it for over 30 years..Its been 2 months and I have yet to buy anymore nuggets...That is some B.S. Get rid of great sauce and carry dumbshit for condiments... More...
    (Restaurants, Fast Food, Coffee)
    MGoins's Picture   MGoins    0 Comments   Comments
  • mcdonalds very rude employee !

    went to the ncdonalds on N West st in Jackson, MI. I ordered a number one and the drinks. The girl taking my order was incredibly rude. When i pulled up to the window she barely even acknowledged me. Did not greet me at all just stuck her hand out a half open window for my payment. Then handed me back my card without even looking at me or saying anything. I was waiting for my receipt and she just stood there with her back towards me like i wasnt even there. Finally i said excuse me can i have my receipt and she replied very rudely and said its at the window and shut the window in my face.... More...
    (Restaurants, Fast Food, Coffee)
  • Playing games?

    I am slightly confused with how some of their employees can not meet a simple demand. I placed an order of a big mac meal with honey mustard and an additional coke. I did not get a receipt and I was already on my way down the street before I realized instead of getting honey mustard, I received hot mustard sauce and pure honey? The manager Dora wasn't really understanding or comprehending what I was saying. I guess if you're going to expect good quality service from this McDonald's you had better "double check" what sauce(s) they give you. The food however was... More...
    (Restaurants, Fast Food, Coffee)
    consumer2200's Picture   consumer2200    0 Comments   Comments
  • Human hairs in my bag

    On Feb, 28 , 2014 Store# 31734 Telephone 317-896-1081 I arrived at McDonald's on 17650 Village Center Drive In 46062-7305 around 4:26 am. I placed my order and pulled forward to the first window and paid 12.08 on my Chase Credit Card. At that time there was another vehicle waiting to get there food. I pulled forward leaving my car running. I placed it in park and waited. After waiting for awhile I was able to move forward. As I approached the drive threw window I noticed an employ run to the restroom. I then again placed car in park. I waited for another 7 minutes and... More...
    Wtfp's Picture   Wtfp    0 Comments   Comments
  • BWI Mcdonalds Orientation

    They are telling you that this Mcdonalds owned by LaVan ENTERPRISES, INC PO Box 218, Timonium, MD 21094 stores 31398 & 31413 but office number 443-394-8141 is registered under Russian family of four, fax 443-394-6695 is some magic jack number you won't find that info on receipt. At Orientation I was harassed into giving away my bank account number with reasoning that I have to pay hefty fee in order to get a paycheck. They told me that they will not give me no free parking permit until I worked there for 2 weeks they asked me to wear black clothes and work without uniform, and... More...
    (Credit Cards, Finance, Banks)
    adrinolink's Picture   adrinolink    0 Comments   Comments
  • Horrible mistakes

    Yesterday night on 21/2/14 @ around 10.00pm i went to mac donalds in wembley park, london with my wife for a meal. We are vegetarians by birth and had never ever had any non veg in my entire life not even by mistake. So as usual i ordered a veg meal. 1spicy veggie and 1 veg burger. And to. Y shocked and surpise and disguise i was being served chicken . It was in a wrap so i din noticed it.after swallowing the first bite i realized that something is wrong with the wrap inwent tonthe customer assistant immediately who took the wrap from my hand and went in to check and she returned... More...
    Dhyanesh123's Picture   Dhyanesh123    0 Comments   Comments
  • Eddystone, pa mcdonalds Food

    Today on 1/22/2014 at approx 11:20 pm, my husband went to Eddystone Mcdonalds to purchase 2 double cheeseburgers with added bacon and Big Mac sauce and 2 orders of fries. Do to past dissatisfaction, he was hesitant to go to Eddystone macdonalds but it would have been an inconvenience to go elsewhere. Well, low and behold not just the fries were ice cold this time... The bread was so stale it felt like it was toasted. The beef was ice cold, defiantly not meeting the pa 140 requirement. Last week, I was served coffee with my sugar served in a clear sandwich Baggie and to top it off, all of... More...
    (Restaurants, Fast Food, Coffee)
    SheenaVJ's Picture   SheenaVJ    1 Comments   Comments
  • Totally wrong burge

    I went to local brockton mcdonalds... After a 10 minute Wait (with only one person ordering in front of me) I ordered a habanero ranch quarter pounder and a small fry, within about twenty seconds a bag was placed between me and the person who was in front of me ... They did not tell us who it was for, I asked and then I get attitude answer , when I get home I found a stale breaded sandwich with old gross bacon onions and pickles and mustard , the only right thing on the burger was the fucking 2week old bacon. Already home so I will not be able to bring back. More...
    (Restaurants, Fast Food, Coffee)
  • Poor service language

    Very disappointed in the service and language used by employees. Waited almost 20 minutes for food, they were rude when i asked what was taking so long. No customer should have to wait more then 4-5 minutes tops for FAST food. And one women behind the counter called another employee a " dirty sl*t in front of my kids and my kids started to ask what that saying the words. Extremely mad and disappointed in the conduct of these McDonald's employee. More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds Service in Switzerland , Wil

    Hi This week we ate twice in there (once drive in and once in the restaurant) . The Staff and waiting times for the food in Wil Kanton SG are absolutely unacceptable. Staff is totally unfriendly and under the pressure. Food, once you receive it after long time waiting is cold. Tables are never clean. What more... Today we went late. Decided at midnight to make a visit in Mc.... Again..Long waiting time, restaurant was dirty and messy, staff with opened hairs, covered just by kind of green baseball cap, for to prepare the food....non of all was using gloves or any other equipment to take... More...
    (Restaurants, Fast Food, Coffee)
    lula's Picture   lula    0 Comments   Comments
  • Mc Donald's

    Today at 1201 went to McDonald's in North Miami bought a Large Ice Coffee vanilla flavor. I was thirsty so I started drinking my Ice Coffee as I drove away from the drive through. I arrived at home in North Hollywood FL. put my groceries away while drinking my Ice coffee. I opened up my cup to dump the ice,while looking in the cup I seen three gnats/flies lying on the ice and on the cup side. Three flies total.I am nauseated as I write this complaint.This is so nasty!!!! How many did I eat/swallow? More...
    (Restaurants, Fast Food, Coffee)
    Jimmydewrag1's Picture   Jimmydewrag1    0 Comments   Comments

    Today 10/7/2013 at 5:56 pm while eating at McDonalds 2504 Orange Ave, Orlando, Fl 32806 I lost my pursue, it was hanging on the chair. When I realized that I did not have it, we decided to go back and ask for help requesting if somebody turned back to the counter a missing purse. Immediately, the person in charge, did not even looked or check with other employees for further information. I decided to go myself and ask the other two employees and one of them requested the frame of time when the situation happened. The employees went to the person in charge and they replied without any... More...
    (Restaurants, Fast Food, Coffee)
    lucycarmona's Picture   lucycarmona    0 Comments   Comments
  • Mcdonalds Egypt complaint

    I just ordered a chicken big mac sandwich WITHOUT CHEESE and I asked the workers more than once to make sure not to add cheese then when I went home I found the sandwich with double cheese and when I called the customer service they told us to go change it the day after and this isn't the first time to get a wrong order and if this mistake happened again i sware this complaint will be international because this is disrespectable More...
    (Delivery Services)
    Habiba's Picture   Habiba    0 Comments   Comments
  • Disrespectful managers to crew - SOME! Not all

    I'm working at Mcd's and I can say that the first time I got there was pretty fun and enjoyable work place. Managers are so nice! But there are SOME managers and when I say managers, its my Indian manager. SHE is very cranky whenever she gets pressured and stress at work especially when its peak hour like mystery shopper time and some other peak hours (e.g supper, lunch). She tends to yell at her crew and especially when she's tired and I know that is not right. She pushes her crew to their limit and thinking that they can Move very fast than their normal fast. Crews are very... More...
    (Restaurants, Fast Food, Coffee)
    Ludava04's Picture   Ludava04    0 Comments   Comments
  • mxm unfriendly and rude staff

    I am a single mother of two so always looking for good deals. but i think i have given mcdonals more then enough chances .. ever since we started going to Mcdonalds the service has been awful. whether i go to the one in Kingston, Lester Square, or any of their branches.. the most unfriendly staff that does not listen to your order correctly. no smile with a serves you get the feeling like you are doing the staff a favor by being there. no politeness what so ever. i would rather pay extra then to support this chain again. i would under no circumstances recommend Mcdonals to any of my... More...
    girian's Picture   girian    0 Comments   Comments
  • Awful management

    My family and I just visited McDonald's in sparks, Nevada, at N. mccarran and pyramid. What an awful experience! Establishment complaints: dirty tables in restaurant and in child's play area, dirty bathroom (men's), floors weren't mopped or swept. Order complaints: old (not fresh) French fries, two different sandwiches missing cheese, three meals missing drinks, no dipping sauce for two happy meals. And worst of all: an employee began sweeping and mopping floors right next to our table as we were trying to eat our poor excuse for a meal! Very poor management! Very... More...
    (Restaurants, Fast Food, Coffee)
    Lmichelson's Picture   Lmichelson    0 Comments   Comments
  • Two double cheese wait???

    Mc-Donald's lakewood store in CO on alameda near union, On 7-28-13 at 2:00 p.m.,I ordered two double cheese burgers, i was never told of a wait after ordering? The drive thru only had one car in front of me and two behinde me, the employess were not getting slammed with lots of customes the parking lot was not full. I payed then drove to second window, The employee told me to wait in parking spot #2 for two double cheese burgers, i pulled in then decided to leave!!! Its fast food and double cheese is the number one thing ordered? NOT GOING BACK no matter how hungry or broke i... More...
    (Restaurants, Fast Food, Coffee)
    Nail's Picture   Nail    1 Comments   Comments
  • dirty food

    so i went to mcdonalds location n22ndst in lou kyorder two big mac and a grilled oion burger meal to make a long story short i bit into my big mac felt a sharp pain spit out what i chewed and there it was a pink diamond stud of some sorth well i told upper managment they then retrive the idemnext thing i knew the insurance compay did call but said there was nothing they could do this is a muti million doaller company and there is nothing they could do it was told that there not allowed to wear jewlery b.s. they do it all the time not only that you ought to seeit first hand how they act... More...
    begood's Picture   begood    0 Comments   Comments
  • incorrect orders

    The problem my family keeps having is incorrect orders from the local McDonald's. They mixed up 5 of the last six orders. The tickets are always correct but the orders keep being put together wrong. The last time on 5/27/13 I went back in the store and showed the manager. She went back and had the order redone. This still does not fix the problem of the orders coming out wrong on the drive through. By the way, the manager kept the receipt the last time. This is the Mcdonalds in Port Lavaca, Tx. More...
    (Restaurants, Fast Food, Coffee)
    salcij's Picture   salcij    1 Comments   Comments
  • Only 3 people working in whole store!

    We saw that the drive thru line was backed up to the Gas Station on Nobel Dr. & Genesee %u2026San Diego, Ca. %u2026so we decided to go in %u2026.but hell there were 15 cars outside and 20 people in a single line from the register backed up to almost the back restrooms. Tuesday 5/21/13 10:00pm at night%u2026.I asked the one person up front if the manager was around to get another person up front to the register and she said she was the manager and there were no other people she could put on another register. There was one person in back on the grill and a person on drive... More...
    (Restaurants, Fast Food, Coffee)
    nannan5858's Picture   nannan5858    0 Comments   Comments
  • McDonalds Salem Oregon Market & I5 exit

    Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called... More...
    (Restaurants, Fast Food, Coffee)
    rotortraveler's Picture   rotortraveler    0 Comments   Comments
  • McDonald's hanging food and drinks outside the window

    I am writing to make my dissatisfaction known, regarding McDonald's new tactic. I do not like to see my cup and bag of food hanging outside of the window of McDonald's drive-thru. After questioning the young lady at the window regarding this issue, I learned that they have to do this in order to "speed up" the drive-thru line. It honestly makes me want to ask for my money back and drive off. I clearly understand that you want the drive-thru to flow smoothly, and remain under a certain time frame, but can't you find a better way? I came to work and asked to see if i... More...
    (Restaurants, Fast Food, Coffee)
    Naomie2's Picture   Naomie2    0 Comments   Comments
  • poor service

    I went to the Mcdonalds on Tutt rd and powers rd and I came inside because the cars were all the way around the building and when I came in side there was no one behind the counter there was 6 people waiting to get food but 4 of them left they could not wait any longer I waited 25 min's to get my food I ask the girl behind the counter where is everyone she said there all on break even the manager this is not right when you got people waiting for service the manager should no better. More...
    (Restaurants, Fast Food, Coffee)
  • (2) Gift Certificates Extra Value Meal

    I purchased 2 Extra Value Meal Gift Certificates on Ebay and when I tried to redeem them at McDonald's in Apple Valley CA on 04-30-2013, I was informed by the Manager that my tickets were counterfeit and no good to use. The manager even took pictures of the tickets and caused me to feel like some kind of criminal. The location of their place is 19200 Bear Valley, Apple Valley CA 92307 Store # 11870 Tel# 760-247-0951 I contacted the seller on ebay and he said that he has had no problems with them, and for me to send them back to him for a refund. I am displeased for the bad feeling and... More...
    (Legal Services)

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McDonalds Comments

mildbill6 says: (2 weeks ago)
On Friday April 4 At about 630 pm I stopped at the Macdonalds in Live Oak, Fl that is close to highway 10. I had not been to a Mscdonalds in about 15 Years so I wanted to see if anything had changed. Whan I walked in and went up to the counter there was no one there to wait on me. I waited about 5 min before a girl who had glanced at me a few times over that 5 min. finally came up to the front counter. When she got there she walked right up to a man who had just come in and was standing a few feet away from me and asked him what he wanted. When I asked him if he had been there first he said "I'm sorry" but continues to give his order. The employee took the order and filled it and then came back to me. When she asked me what I wanted I said her service was horrible and I changed my mind and left and went down the road to a Wendy's where the service was prompt and the food was good. Maybde I will try Macdonald's in another 15 years, maybe not.

traveljunkie says: (11 months ago)
1598 Hawthorne Ave Salem, Or 97302 Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called McGrenchald's!

sriggins says: (1 year ago)
I went to the Spring/Cypress Tx( FM2920 and I-45. store #34372. I ordered 2 Hotcakes and sausages. The cashier gave me two syrup and 4 butter. Keep in mind the Hotcake and Sausage comes with 3 pancakes on each plate. I asked for an additonal butter so that my dad and I would have 1 butter for each pancake and a additional syrup so that my dad and I could have enough syrup to eat 3 pancakes. The cashier told me I would have to pay for the additional 1 extra syrup and 1 extra butter. This is unacceptable to me. I can go to IHop and Denny's and order Pancakes, Sausage and eggs and they will not charge me extra money to have enough syrup and butter for me to enjoy my breakfast. So therefore, I asked for a refund and the cashier seem like she cared less. So I went to Burger King and ordered the French Toast and Sausage and they did not charge me extra for the syrup. I also go to the MCDONALDs ON 242 AND I-45 and they do not charge me extra for syrup and butter. Trust me with inconsistency and bad altitude like this, with all the competition in Texas, People will just take their business elsewhere. But oh well, like the cashere demostrated with her behavior "who gives a dam".

danny7747 says: (2 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

danny7747 says: (2 years ago)
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.

mzpsjuicy says: (4 years ago)
from previous entry i already landed IN ave. on my 3rd entry for today i landed on KY ave, my next roll was three it should have went to IL ave, which would have given me a win but it moved to B&O when i put in the next code, KY ave was no longer picked and now IL ave is now picked.

Whiner says: (5 years ago)
I drove through Ventura McDonald's and was charged $1.29 for one order of fries. That's almost 30% sales tax. What's up with that?

Whiner says: (5 years ago)
I drove through McDonald's today and just ordered small fries and was charged $1.29. That is almost 30% sales tax. What's up with that?

mmh2005 says: (5 years ago)
i went to Rumford McDonald's and ordered 4 large drinks, the girl at the window put them all in a cardboard carrier, handed them to me, when inside my car the cardboard folded and ice coffee went all over my car, my Jeans, my socks, and my diabetic sneakers, i am not impressed, does not take a rocket scientist to know that those holders are not made for such a heavy load. so what are you going to do about my clothes, shoes and car that got coffee stains all over them? the date of my visit was May 2nd 2009 , all they did was hand me some napkins, when i asked for cooperate number they pointed to a sign on the wall, not offering a pen and paper to write on or anything..very unsatisfied customer.

Harties says: (5 years ago)
I boughta chicken burger at Hartbeespoort Village Mall-after 2 hours I became sick and after 3 days I still have liver pain. The manager origally requested me to inspect their expiry dates but after 15 minutes waiting the owner refuses? Something to hide??

TEALADYZETA says: (5 years ago)
I was the Mc Donald's resturant on February 22,2009 at 8:10A.m. I had a very large order. I discovered after leaving the resutrant's drive thru window. I was missing four hash brown's . I live at least two miles from the resutrant.I returned to the window and one of the worker's rudely stated that she put 4 hash brown's in my bag. I do not want hash brown's that bad that I need to come back and try to get some for free. She did not put the hash brown's in the bag. This happens very often.

judi says: (5 years ago)
went to mcdonlds in pascoe vale vic the place was just so dirty i said to the staff it needs to be cleaned up staff member said it wasnt his job so whos job was it

bobbi says: (5 years ago)
very bad visit. only got 4 milk shakes and employees were so rude.

miser says: (5 years ago)
When I dropped in on my local 6000 block N.Broadway Chicago, Il. McDonalds store, I was told that they hadn't yet installed their coffee machine for your recently advertised special Monday free cup of coffee. I was not aware that the offer was only for special brews since all I wanted was a simple "cup of coffee". Consequently, I rescinded my intention to order my usual meal size 3 item order and walked out unsatisfied, without great fuss, just intellectual consternation and a reticence to return at least soon with the bad taste in my mouth that the publicity was only to pay lip service to the public and only to show a false effort to provide an alternative to the rival Starbucks et al. gourmat coffee shoppes.

jabu01 says: (5 years ago)
For two years I have bought a side bowl of gravy. The first part of October, 2008, I now get 1 Tablespoon of gravy instead of 2. I think this is a rip off for $1.00! Store# 10473, Pataskala OH. I have spoken to 2 managers and have taken the bowl back in to get the rest of my gravy.

herlinda50 says: (5 years ago)
my gkids are allergic to tomato products, ask for Ranch for their fries, or nuggets and they want to charge extra, not asking for alot just one. I can go anywhere else and not have a problem, but McDonalds has a fit about 1 little pkg of sick of them and their extra little charges for everything,sticking to Burger King, at least they don't mind handing out Ranch vs ketchup.

tryingtobenice says: (6 years ago)
I want to know why the staff in McDonalds in Irvine don't give me my food the way I ask for it?
I can only eat the fish fingers freshly made, but every time I order this I either get told by the staff that the ones they have are fresh, even though they have been lying on the shelf for some time.After I try to point this out to them I'm given ones that they have put back into the fryer, which of course are almost burnt and look and taste disgusting.
I have complained to them so many times and I feel that they think that this is funny as they are always sniggering as I walk away.
I don't have this problem in Stevenston Kilmarnock or Livingston.So why are the staff in Irvine so nasty to me?

Lisac says: (6 years ago)
**IMPORTANT!!!*** I'm seriously concerned & wondering when health and safety actually last visited the McDonalds on the Chester Road, next to the Tyburn Island in Erdington?? We don't visit there often, but the times we have done, we seem to have a problem with the food. Food isn't fresh, hard buns, burnt or cold burgers, mikshakes taste off, need I go on! The final straw is - and what has concerned me most greatly, is my husband had a Mcdonalds from this branch yesterday and is now at home in bed today with food poisoning!!!! We know it was the Macdonalds, because this is all he could taste when he vomited this morning!! My husband has a very strong constitution and is not ill often! I'm furious! PLEASE PLEASE get someone round to this McDonalds NOW and sort it out!!!! We will never ever, visit there again and if I can help, none of my friends will either! Clean up your act and cook fresh food, you're poisoning people!!!!!!!!!

MCshit says: (6 years ago)
you people are messed no effence, but i think your mom dropped you on your head and thats why you cant remember some orders that prople told you 2 SECONDS AGO BIG FAT APES!!!!!!!!!!!!!!!!!!!!!

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