McDonalds Reviews and Complaints

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Latest Video

from the store i know very well the inside scoop

the real deal what people do not see the hidden areas of the real mc donalds...are they really our friends or are they just trying to get our money and dont give a damm about us!!!

McDonalds Reviews

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  • Product availability and quality of product.



    I am not a person who complains. However, i am completely done with Mcdonalds. Why you ask? Good question. For the past (roughly) 10 times, my wife and I have gone to McDees to get dipped cone Ice creams. Every time minus once, the ice cream was not ready or there was no ice cream available or the chocolate syrup was not available or they just could not make the cone correctly. When i say 9 out of 10 times, i am being generous. I gave McDees the benifit of the doubt once again yesterday. Again, they proved me wrong and my wife right. She told me there would be something wrong. She was... More...
    (Restaurants, Fast Food, Coffee)
    Rockenres's Picture   Rockenres    0 Comments   Comments
  • Rude employees



    One time my mom and I went to McDonalds to get lunch.The lady behind the regrister asked anyone on line buty mom was on the phone.Then my mom said "can we order".After my mom asked politely the lady screamed rudely at my mom "I said anyone on line why did you not answer".My mom said "I was on the phone I'm very sorry" but the lady shot back at her and said really rude things like "I don't care get your butt on the next line because I'm not taking your order".My mom and I went to another line any ways because we didn't want to... More...
    (Restaurants, Fast Food, Coffee)
    DogLover7856's Picture   DogLover7856    0 Comments   Comments
  • Wrong ORDER



    I was on my way to work this morning and ordered the Sausage Biscuit w/Egg meal with an Orange Juice ... first of all to be billed separate (extra) for a breakfast drink is ridiculous!! It's an oj! Then I get my food and get to work to find that I was given an egg/ham/cheese McMuffin. Extremely pissed! It just made an already bad day worse. Tired of having to continually take time to go through my order to make sure they get it right! More...
    (Restaurants, Fast Food, Coffee)
    danieanne's Picture   danieanne    0 Comments   Comments
  • dissapointed to the 2 service crew



    I ordered today 5-28-15 @ 16:16 with o.r #024201100380305 at McDonalds Harrison plaza malate manila.. cashier name: lalaine , I was dissapointed bcoz I ordered then I told to lalaine and lhanie that I'm going to ate my ordered for dine, I was just repeated it 3TIMES!! "FOR DINE IN YAN HA?" then kwentuhan lang sila ng kwentuhan!! while laughing.. I know I don't care kung anu ang pnaguusapan nila! when my ordered was completed I just repeated it AGAIN to them "SABI KO FOR DINE IN LANG AKO" :( binag pdin nila ung order q habang kwentuhan ng kwentuhan then they... More...
    (Delivery Services)
    anonymous008's Picture   anonymous008    0 Comments   Comments
  • Ridicolus Management Treatment



    I go to American Restaurant in Ukraine and try to order menu items, and I understand I cannot speak fluently. I order from picture menu they have for foreigners. No problem. There are cameras every place in restaurant. One day I walk in the management side of Mcdonalds only a few feet from entrance of main Entry way. Some fat man threw me out of the management office by swatting me out of HIS DOOR!! I am offended by these stupid people!! They have since removed any way for me to order products by a picture like I had before. These people need to learn how to treat THEIR CUSTOMERS!!!!!!!! More...
    (Restaurants, Fast Food, Coffee)
  • Good customer service



    McDonalds in Berwyn Pa, I had a large order. Walked in the restaurant to place the order. I was greated with a smile and a pleasant voice. I placed the order and received it in 3 minutes and 27 seconds. Good team work and the person at the counter handling the orders name was Joy..... she deserves the credit for fast and certious service at this McDonalds. I will order there again More...
    (Shopping, Chain Stores)
    Timekeeper's Picture   Timekeeper    0 Comments   Comments
  • Mcdonalds poor quality of food



    Today I went to Mcdonald's Airport Karachi. Order number 35, REG- 21, 29/04/2015, 20:40:30 , crew id 46 SHAN. I bought five meals worth of rupees 2236.51 through drive thru.I am a regular customer but the food I received today has got to be the worst food your restaurant has ever provided. If a customer takes his time out and comes to your restaurant for food and spends a good amount of his money. he deserves quality service and food. At first, they took a lot of time to prepare our food, they kept asking us to leave the drive thru and go park in the parking area and wait for our... More...
    (Miscellaneous)
    naqvi65's Picture   naqvi65    0 Comments   Comments
  • McDonald's biscuits



    McDonald's new biscuit recipe is absolutely terrible.The biscuits are flat and they taste just like the great value biscuits that you get in a can from Walmart. I have stopped at McDonald's for the past few years for a biscuit every morning. Now since McDonald's has changed their biscuit recipe, I will no longer be getting a biscuit from McDonald's in the mornings.Please change your recipe back to the old-fashioned biscuits we are used to! More...
    (Restaurants, Fast Food, Coffee)
    sonya37098's Picture   sonya37098    0 Comments   Comments
  • Mental Duress cause by McDonald



    April 20th 2015, I called up the toll free McDonalds number at 1300-13-1300 to make my order which was three Sunday cup chocolate ice cream and requested one of it with extra chocolate topping. I received my order within 30 minutes without any problems. The same thing, I called up the toll free number yesterday 23rd April 2015 to make the same order only thing this time having two of my Sunday cup chocolate ice creams with extra chocolate toppings and the other cup normal. However, the officer that answered my call by the name Mr Loga told me that my purchase limit was not enough. Having... More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds delivery and customer service



    I called their hotline for delivery. I gave all information needed and the agent told me that if delivery will be late a 100 pesos gift check will be received. After 49mins i called again to their hotline for follow up then that was the only time the store which should cater my order called. The delivery came after more than an hour and i was expecting their promise of free gc but i received nothing. I called the hotline to provide feedback and the agent told me that they will call the store qhich is mcdonalds masinag and asked me to wait for their call but no one called.. They were... More...
    (Delivery Services)
    Angel2804's Picture   Angel2804    0 Comments   Comments
  • Very Bad Service



    with ref. to order no. 24736 placed on 12.04.2015. The order was suppose to reach me in 29 min. but was delayed for more than 1 hour. Also, the items reached to me were not looking fresh and not at all hot. Even on asking for 50 Rs. coupon due to delay (for which I got the msg), the executive said he doesn't have that and would be adjusted next time. Also tried to connect to customer service for more than 20 min. but no response. Very poor service and not at all expected from Mc Donalds. High Unsatisfied. More...
    (Restaurants, Fast Food, Coffee)
    ajit1234's Picture   ajit1234    0 Comments   Comments
  • Bad customers service



    Hello on 5 4 2015 i went to hinchinbrook drivethough waited 10 to 12 minutes to receive my happy meal. On arrival i said god whats taking so long,the worker said fuck of i said excuses me he said again fuck of and go home we have got problems at the back I said did you just tell me to fuck of he said yes.I said i I'm going to speak to your manger he said speak to him.So I parked my car went and asked for supervisor telled him what happen he said to me that he shouldn't have spoken to me like that ,then he said what did i say to him to make him say that I told him he said I will... More...
    (Restaurants, Fast Food, Coffee)
    Bubbles4's Picture   Bubbles4    0 Comments   Comments
  • bad service



    On 4/2/2015 I stopped at mc donalds after work and ordered a fish sandwich and when I got home I opened the sandwich and found something on the fish sandwich it appeared to be a piece of a broom straw. This was in Kingsport tenn. On the Eastman road.Across from the price for less food market.So for a bad sandwich go there lol.And I took pitchures of this. More...
    (Travel)
    Blackjacket's Picture   Blackjacket    0 Comments   Comments
  • Cartilage.



    Every time I get a McChicken or McNuggets there is always some sort of cartilage in it. This time, I found a large-sized piece (about the size of a dime) in the "meat". It disturbed me so much, I nearly threw up. I refused to eat my other sandwich out of fear of what I might find. McDonalds, as well as other cheap food places, should be held accountable for what they are selling as food. Back in the day, there were regulations put forth to protect us from exactly this type of food quality. Where at the standards now? Who is enforcing them? Whomever it is, they need to be fired.... More...
    (Restaurants, Fast Food, Coffee)
    aeothein's Picture   aeothein    0 Comments   Comments
  • Needs Better Customer Service!



    Okay, as a customer, I don't ask for much. Maybe a nice hello, how are you and a have a nice day. But at the Clarion McDonald's for the past few times we have been there, the employees have been rude. They don't say a word and just throw your food at you and mumble. It is ridiculous. Find another job if you are unhappy but don't take it out on the customer. Sounds like these employees need better training in customer service. McDonald's should be embarrassed. More...
    (Restaurants, Fast Food, Coffee)
    BowserCZ's Picture   BowserCZ    0 Comments   Comments
  • compant



    Hello my name John Smith. I was in the Elizabethton McDonalds the other day. What i witness really surpised me to the extreme that i will never go back as long as that lady works their. When I got my hamburger it had mustard on it so I returned it to the manger and when I did the manger was more upset over the mustard than i was. If I would have known this was going happen I would have never took it back. The manger took the hamburger to the back I heard her the someone in the back they had messed my sandwich up and to remake it. Then she said "Don't ask just making the fucking... More...
    (Miscellaneous)
    johnsmith1969's Picture   johnsmith1969    0 Comments   Comments
  • Quality



    I used to be one of your customer, however your quality have changed. Your meat is to dry and flavor is the same for all of your burger products. I still visit your locations because my kids love you fries and nuggets but my wife and I prefer to eat in another chain. So please, try to change your meat selection and fight back for your honor seat. More flavor and more juicy meat, people be happy paying an $1 extra.... More...
    (Restaurants, Fast Food, Coffee)
    Cheo's Picture   Cheo    0 Comments   Comments
  • McDonalds in BRADFORD ont canada



    We decided to take our grandchildren to McDonalds. We were greated by teens (that work there) standing directly to the right of the door smoking. (That was pleasent) the food we ordered looked as though they we thrown together with no consideration for the quality. Also the restaurant was a pig pen. Garabage was on the floors and tables. The kids playroom was disgusting - there was coffee all over the floor and was not cleaned U till another customer brought it to their attention. More...
    (Restaurants, Fast Food, Coffee)
    Adia's Picture   Adia    0 Comments   Comments
  • Horrible Customer Service-Racial Outburst



    On January 7th 2015 at 5:55pm I horrible experience. As I entered into the restuatant I heard a outburst of Some one saying the N-word. I immediately stop go see where it Was coming from. It was 2 McDonald employees(Alejandre and Alexus). I ask them if what i heard was correct. Alejandre said yes. I explain to them That it was affensive and that he should not be saying that word. I told the manager(Esperanza) and I ask for the owners name. She said Jack Frazier. I call Jack Frazier and the complaint line however no one has call. That has been a week ago. As a African American women I am... More...
    (Restaurants, Fast Food, Coffee)
    wilgmw's Picture   wilgmw    0 Comments   Comments
  • Not correct food serving



    Hello,im ordering crispy chicken and bacon salad once or twice everyvday and im fed up with the servicevin 90 staffordvroad. Once i order with no bacon and i got salad with bacon. Second time i ordered with bacon and i got no bacon in it, three or four times i ordered crispy chi ken but i got grilled one! But this time i cant just cant keep it for my self i ordered two salads and two coffes. Coffe was fine but salads !!! Portion is not like usuall is smaller,less chicken and instead of lettuce it was onion!!! Im alergic to onion!! Guys if you dont have enough lettuce do not sell a salad!... More...
    (Restaurants, Fast Food, Coffee)
    Rutako's Picture   Rutako    0 Comments   Comments
  • Almost all McDonalds



    Since I was a youngster working fast food, taking pride in my job was important. This tells people about "you". A lot of these fast food employees don't see it that way. Especially older people who look like they aren't even legally supposed to be in the U.S. (And before anyone cries "racist", know that I myself am both Hispanic and Black.) I don't know if they just hire the first person who completes the application or what. A lot of our bad experiences come from the people who hate the job and is only in it for the pay check (which is barely enough for a... More...
    (Restaurants, Fast Food, Coffee)
    TheCritic77's Picture   TheCritic77    0 Comments   Comments
  • Belaire Ohio McDonalds worse service



    Every time we go to the McDonalds in bellaire ohio u have to wait forever and they screw the food up every time. I love about 10 min and will drive 20 to the one in St Clairsville ohio because these people just don't care about their customers! My husband just went through and waited 20 min for a sweet tea. I have left about 4 times. They do not take care of the drive thru. I'm a very nice patient person but that place is ridiculous! If u had my husband's job u would kill someone. Please read the screen and hurry up! More...
    (Restaurants, Fast Food, Coffee)
    Tera's Picture   Tera    0 Comments   Comments

McDonalds Reviews By Product

 

McDonalds Comments


rwjb1204 says: (7 months ago)
 0
As we traveled through Florida, we visited the McDonalds at Marathon (January 14, 2015 at 16:41) and were throughly impressed with the restaurant. The workers were clean and most helpful. The food was really good. The restrooms were clean as well as the rest of the restaurant. Needless to say, we were impressed. Thanks for well managed clean restaurant



Hardworker72 says: (8 months ago)
 0
I myself used to work at a Mcdonalds as one of my jobs! And the service and quality now a days is pretty sad. I go to the one in Pickens SC and have and my order messed up more than once also had to wait for food when they werent even busy? Just today i got a big breakfast that had a hash brown that was stail from sittin around. And it was a manager that gave ot to me. So they need to either fire everyone or re evaluate the work and take a little more pride in there work!



Mcdickerdown says: (8 months ago)
 0
The McDonald's in China spring is booty as fuck. Somebody stole my shit and I still had to pay. This some mo bullshit fr.



giantfan says: (1 year ago)
 0
I have not eaten here in two yearsthe last time I went they got my order wrong they gave me a certificate for a free meal and when I went back they also got that one wrong and while I was waiting for my wrong order the disrespectful teen ager who was working the drive thru I was eating french fries right out of the bin. putting his fingers in his mouth and going back in for more I will never eat here again!!!!!!! and they wonder why their stock is down



mildbill6 says: (1 year ago)
 0
On Friday April 4 At about 630 pm I stopped at the Macdonalds in Live Oak, Fl that is close to highway 10. I had not been to a Mscdonalds in about 15 Years so I wanted to see if anything had changed. Whan I walked in and went up to the counter there was no one there to wait on me. I waited about 5 min before a girl who had glanced at me a few times over that 5 min. finally came up to the front counter. When she got there she walked right up to a man who had just come in and was standing a few feet away from me and asked him what he wanted. When I asked him if he had been there first he said "I'm sorry" but continues to give his order. The employee took the order and filled it and then came back to me. When she asked me what I wanted I said her service was horrible and I changed my mind and left and went down the road to a Wendy's where the service was prompt and the food was good. Maybde I will try Macdonald's in another 15 years, maybe not.



traveljunkie says: (2 years ago)
 0
1598 Hawthorne Ave Salem, Or 97302 Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called McGrenchald's!



sriggins says: (3 years ago)
 0
I went to the Spring/Cypress Tx( FM2920 and I-45. store #34372. I ordered 2 Hotcakes and sausages. The cashier gave me two syrup and 4 butter. Keep in mind the Hotcake and Sausage comes with 3 pancakes on each plate. I asked for an additonal butter so that my dad and I would have 1 butter for each pancake and a additional syrup so that my dad and I could have enough syrup to eat 3 pancakes. The cashier told me I would have to pay for the additional 1 extra syrup and 1 extra butter. This is unacceptable to me. I can go to IHop and Denny's and order Pancakes, Sausage and eggs and they will not charge me extra money to have enough syrup and butter for me to enjoy my breakfast. So therefore, I asked for a refund and the cashier seem like she cared less. So I went to Burger King and ordered the French Toast and Sausage and they did not charge me extra for the syrup. I also go to the MCDONALDs ON 242 AND I-45 and they do not charge me extra for syrup and butter. Trust me with inconsistency and bad altitude like this, with all the competition in Texas, People will just take their business elsewhere. But oh well, like the cashere demostrated with her behavior "who gives a dam".



danny7747 says: (3 years ago)
 0
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.



danny7747 says: (3 years ago)
 0
I would like to make a observation about a McDonald's in Greenvile SC Store #10063. I travel doing the summer month from Philly Pa. down to Atl. Ga. I stop to eat at Mcdonald's because I like their food. I noticed that the McDonald's we stop at in Greenville SC was the cleaniess McDonald's I have ever visited. There's one thing I look for in my dining out is a clean restroom. The one I went in 9Stor # 11163 was the cleanisess restroom I have ever been in. Is the McDonald's new? Please pass this information along to the store manager. I was at McDonald's on 4-8-2012 at 11:55 am and it was a busy Easter Sunday morning.



mzpsjuicy says: (6 years ago)
 0
from previous entry i already landed IN ave. on my 3rd entry for today i landed on KY ave, my next roll was three it should have went to IL ave, which would have given me a win but it moved to B&O when i put in the next code, KY ave was no longer picked and now IL ave is now picked.



Whiner says: (6 years ago)
 0
I drove through Ventura McDonald's and was charged $1.29 for one order of fries. That's almost 30% sales tax. What's up with that?



Whiner says: (6 years ago)
 0
I drove through McDonald's today and just ordered small fries and was charged $1.29. That is almost 30% sales tax. What's up with that?



mmh2005 says: (6 years ago)
 0
i went to Rumford McDonald's and ordered 4 large drinks, the girl at the window put them all in a cardboard carrier, handed them to me, when inside my car the cardboard folded and ice coffee went all over my car, my Jeans, my socks, and my diabetic sneakers, i am not impressed, does not take a rocket scientist to know that those holders are not made for such a heavy load. so what are you going to do about my clothes, shoes and car that got coffee stains all over them? the date of my visit was May 2nd 2009 , all they did was hand me some napkins, when i asked for cooperate number they pointed to a sign on the wall, not offering a pen and paper to write on or anything..very unsatisfied customer.



Harties says: (6 years ago)
 0
I boughta chicken burger at Hartbeespoort Village Mall-after 2 hours I became sick and after 3 days I still have liver pain. The manager origally requested me to inspect their expiry dates but after 15 minutes waiting the owner refuses? Something to hide??



TEALADYZETA says: (7 years ago)
 0
I was the Mc Donald's resturant on February 22,2009 at 8:10A.m. I had a very large order. I discovered after leaving the resutrant's drive thru window. I was missing four hash brown's . I live at least two miles from the resutrant.I returned to the window and one of the worker's rudely stated that she put 4 hash brown's in my bag. I do not want hash brown's that bad that I need to come back and try to get some for free. She did not put the hash brown's in the bag. This happens very often.



judi says: (7 years ago)
 0
went to mcdonlds in pascoe vale vic the place was just so dirty i said to the staff it needs to be cleaned up staff member said it wasnt his job so whos job was it



bobbi says: (7 years ago)
 0
very bad visit. only got 4 milk shakes and employees were so rude.



miser says: (7 years ago)
 0
When I dropped in on my local 6000 block N.Broadway Chicago, Il. McDonalds store, I was told that they hadn't yet installed their coffee machine for your recently advertised special Monday free cup of coffee. I was not aware that the offer was only for special brews since all I wanted was a simple "cup of coffee". Consequently, I rescinded my intention to order my usual meal size 3 item order and walked out unsatisfied, without great fuss, just intellectual consternation and a reticence to return at least soon with the bad taste in my mouth that the publicity was only to pay lip service to the public and only to show a false effort to provide an alternative to the rival Starbucks et al. gourmat coffee shoppes.



jabu01 says: (7 years ago)
 0
For two years I have bought a side bowl of gravy. The first part of October, 2008, I now get 1 Tablespoon of gravy instead of 2. I think this is a rip off for $1.00! Store# 10473, Pataskala OH. I have spoken to 2 managers and have taken the bowl back in to get the rest of my gravy.



herlinda50 says: (7 years ago)
 0
my gkids are allergic to tomato products, ask for Ranch for their fries, or nuggets and they want to charge extra, not asking for alot just one. I can go anywhere else and not have a problem, but McDonalds has a fit about 1 little pkg of Ranch....so sick of them and their extra little charges for everything,sticking to Burger King, at least they don't mind handing out Ranch vs ketchup.



tryingtobenice says: (7 years ago)
 0
I want to know why the staff in McDonalds in Irvine don't give me my food the way I ask for it?
I can only eat the fish fingers freshly made, but every time I order this I either get told by the staff that the ones they have are fresh, even though they have been lying on the shelf for some time.After I try to point this out to them I'm given ones that they have put back into the fryer, which of course are almost burnt and look and taste disgusting.
I have complained to them so many times and I feel that they think that this is funny as they are always sniggering as I walk away.
I don't have this problem in Stevenston Kilmarnock or Livingston.So why are the staff in Irvine so nasty to me?



Lisac says: (7 years ago)
 0
**IMPORTANT!!!*** I'm seriously concerned & wondering when health and safety actually last visited the McDonalds on the Chester Road, next to the Tyburn Island in Erdington?? We don't visit there often, but the times we have done, we seem to have a problem with the food. Food isn't fresh, hard buns, burnt or cold burgers, mikshakes taste off, need I go on! The final straw is - and what has concerned me most greatly, is my husband had a Mcdonalds from this branch yesterday and is now at home in bed today with food poisoning!!!! We know it was the Macdonalds, because this is all he could taste when he vomited this morning!! My husband has a very strong constitution and is not ill often! I'm furious! PLEASE PLEASE get someone round to this McDonalds NOW and sort it out!!!! We will never ever, visit there again and if I can help, none of my friends will either! Clean up your act and cook fresh food, you're poisoning people!!!!!!!!!



MCshit says: (7 years ago)
 -1
you people are messed no effence, but i think your mom dropped you on your head and thats why you cant remember some orders that prople told you 2 SECONDS AGO BIG FAT APES!!!!!!!!!!!!!!!!!!!!!




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