McDonalds Consumer Complaints All Reviews

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Reviews

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  • Mc donalds Lopez de hoyos , madrid



    this is the second time i go to the mcdonalds on lopez de hoyos in madrid, as i stay ofter in a hotel near by, and first i noticed the the guy that is working this afternoon there ( 12/09/2014 ) is cashing the money and then doing the sandwiches without washing his hands. And the other day, with the same guy working there and preparing the sandwiches i found a piece of plastic in my sandwich, and when i returned it to the guy he looked at me with a " dont care" face and threw it away. i asked for the manager and he refused to tell me who it was saying that she wasn't there. i... More...
    (Restaurants, Fast Food, Coffee)
  • Visalia, Ca Marys vineyard



    The manager there named Jenifer i believe is rude to everyone that walks in and even has screaming fights with her co workers in front of us customers. She never smiles and usually replies with smart alic comments when she isnt on her phone. Most of the head managers there are awful as well and dont seem to care about anyone else but their paycheck. The orders are always wrong and the store is always a mess with spills all over the floor and soda on the counters. More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds in Macedonia, GA



    McDonalds in Macedonia, GA - I just visited this store with my two young kids and was disgusted at the filth that was throughout the store. The store looked like it hadn't been cleaned in a month. I saw two roaches walking around the drink center. I can only imagine what the back must look like. The floor was so sticky, my shoes were sticking as I walked. They children's play area was repulsing. I will never go there again. It was a Sunday at 11:00 in the morning. This is unacceptable!!!! More...
    (Restaurants, Fast Food, Coffee)
    consernedmom2's Picture   consernedmom2    0 Comments   Comments
  • New "premium" coffee flavor is very disappointing



    I have been a loyal customer long before but especially since McDonalds picked up the new premium coffee movement. At first the coffee was good. What happened? At some time over the past year the coffee has changed. It is now a darker and bitter coffee. Why? Why did you change a good thing? I'm sad to say that our breakfast visits have slowed drastically. I like the Bacon, Egg and Cheese Bagels and they are NEVER consistent. One day the bagel is completely uncooked and the next day it's burnt AND stale. What is going on? I started ordering the Sausage McMuffin off the... More...
    (Restaurants, Fast Food, Coffee)
    ShawnMichael's Picture   ShawnMichael    0 Comments   Comments
  • Got rid of hot mustard!



    My dad has always ate his chicken nuggets with hot mustard and now that mcdonalds has stopped carrying hot mustard he doesn't eat there any more. He is unable to use any of the other sauces because he is lactose in tolerant. Many people are complaining about the hot mustard not being sold anymore. I think that they should bring back the hot mustard and start to sell lactose free products for people that are lactose in tolerant. Not having lactose free products is f***ing stupid when they will definitely get more customers and bring in more money because more people will be able to eat... More...
    (Restaurants, Fast Food, Coffee)
    Tc94's Picture   Tc94    0 Comments   Comments
  • Horrible



    I went to the mcdonalds on 26 in lafayette indiana the messed up my food so much my mc chickens were to be half with honey mustard and half with out I got all of then with honey mustard then I got 2 cokes with nothing but carbonation and when I called they refused to replace because I didn't have a receipt and I threw it away so piss off never go here at all More...
    (Restaurants, Fast Food, Coffee)
    Yokome44's Picture   Yokome44    0 Comments   Comments
  • Monopoly game instant win



    Having received a ticket for 20% off a Best Western Hotel stay I was disappointed when the BW booking team referred this to the hotel in question which promptly refused to accept it. I don't recall seeing any conditions on the ticket other than being used within the time limit which it certainly was. However, BW and the hotel were perfectly happy to make the booking but would not accept and apply the 20% discount - so much for winning 20% off BW breaks. If this is the way associated companies treat people with this sort of instant win tickets I suggest that McDonalds doesn't use... More...
    (Hotels)
    tellingbone's Picture   tellingbone    0 Comments   Comments
  • Mcdonalds rude staff and manager



    Sunday evening, April 27 2014, I entered Mcdonalds with a friend of mine in marble arch London, we had made an arrangement to meet another friend who was waiting for us. He had been sitting there expecting us for a little while. When we met him we sat for a few minutes deciding what to eat for only a few minutes. Within a short time a staff member arrived and addressed my friend saying that he had to leave cause he had not ordered anything. Our friend, by the way, is Jamaican, I wonder if that had anything to do with the staff member's attitude. I explained that we were all going to... More...
    (Restaurants, Fast Food, Coffee)
    soave's Picture   soave    0 Comments   Comments
  • Mcdonalds- nothing but rude



    It was about 10:30 p.m. And the mcdonalds lobby was closed so me and my friends (3 people in total) decided to get some food the through the drive thru on our bicycles we started ordering and about half way through our order a female manager came on the microphone interrupting us telling us that we are not allowed to purchase food without owning a vehicle, so I'm guessing that motorcycles are not allowed either I hope you know not every body can afford a car or gas and bicycles are considered vehicles since we have to follow all the street laws More...
    (Restaurants, Fast Food, Coffee)
    Nothavinit's Picture   Nothavinit    1 Comments   Comments
  • "Damn Hot Mustard"



    I've been eating McDonalds chicken nuggets and hot mustard all of my life, until about 2 months ago when the cashier said we no longer offer this sauce. The employee said the regional manager says our district don't sell enough to keep it in stock. Reminder, I love hot mustard and have ate it for over 30 years..Its been 2 months and I have yet to buy anymore nuggets...That is some B.S. Get rid of great sauce and carry dumbshit for condiments... More...
    (Restaurants, Fast Food, Coffee)
    MGoins's Picture   MGoins    0 Comments   Comments
  • mcdonalds very rude employee !



    went to the ncdonalds on N West st in Jackson, MI. I ordered a number one and the drinks. The girl taking my order was incredibly rude. When i pulled up to the window she barely even acknowledged me. Did not greet me at all just stuck her hand out a half open window for my payment. Then handed me back my card without even looking at me or saying anything. I was waiting for my receipt and she just stood there with her back towards me like i wasnt even there. Finally i said excuse me can i have my receipt and she replied very rudely and said its at the window and shut the window in my face.... More...
    (Restaurants, Fast Food, Coffee)
  • Human hairs in my bag



    On Feb, 28 , 2014 Store# 31734 Telephone 317-896-1081 I arrived at McDonald's on 17650 Village Center Drive In 46062-7305 around 4:26 am. I placed my order and pulled forward to the first window and paid 12.08 on my Chase Credit Card. At that time there was another vehicle waiting to get there food. I pulled forward leaving my car running. I placed it in park and waited. After waiting for awhile I was able to move forward. As I approached the drive threw window I noticed an employ run to the restroom. I then again placed car in park. I waited for another 7 minutes and... More...
    (Miscellaneous)
    Wtfp's Picture   Wtfp    0 Comments   Comments
  • BWI Mcdonalds Orientation



    They are telling you that this Mcdonalds owned by LaVan ENTERPRISES, INC PO Box 218, Timonium, MD 21094 stores 31398 & 31413 but office number 443-394-8141 is registered under Russian family of four, fax 443-394-6695 is some magic jack number you won't find that info on receipt. At Orientation I was harassed into giving away my bank account number with reasoning that I have to pay hefty fee in order to get a paycheck. They told me that they will not give me no free parking permit until I worked there for 2 weeks they asked me to wear black clothes and work without uniform, and... More...
    (Credit Cards, Finance, Banks)
    adrinolink's Picture   adrinolink    0 Comments   Comments
  • Horrible mistakes



    Yesterday night on 21/2/14 @ around 10.00pm i went to mac donalds in wembley park, london with my wife for a meal. We are vegetarians by birth and had never ever had any non veg in my entire life not even by mistake. So as usual i ordered a veg meal. 1spicy veggie and 1 veg burger. And to. Y shocked and surpise and disguise i was being served chicken . It was in a wrap so i din noticed it.after swallowing the first bite i realized that something is wrong with the wrap inwent tonthe customer assistant immediately who took the wrap from my hand and went in to check and she returned... More...
    (Hotels)
    Dhyanesh123's Picture   Dhyanesh123    1 Comments   Comments
  • Eddystone, pa mcdonalds Food



    Today on 1/22/2014 at approx 11:20 pm, my husband went to Eddystone Mcdonalds to purchase 2 double cheeseburgers with added bacon and Big Mac sauce and 2 orders of fries. Do to past dissatisfaction, he was hesitant to go to Eddystone macdonalds but it would have been an inconvenience to go elsewhere. Well, low and behold not just the fries were ice cold this time... The bread was so stale it felt like it was toasted. The beef was ice cold, defiantly not meeting the pa 140 requirement. Last week, I was served coffee with my sugar served in a clear sandwich Baggie and to top it off, all of... More...
    (Restaurants, Fast Food, Coffee)
    SheenaVJ's Picture   SheenaVJ    1 Comments   Comments
  • Totally wrong burge



    I went to local brockton mcdonalds... After a 10 minute Wait (with only one person ordering in front of me) I ordered a habanero ranch quarter pounder and a small fry, within about twenty seconds a bag was placed between me and the person who was in front of me ... They did not tell us who it was for, I asked and then I get attitude answer , when I get home I found a stale breaded sandwich with old gross bacon onions and pickles and mustard , the only right thing on the burger was the fucking 2week old bacon. Already home so I will not be able to bring back. More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds Service in Switzerland , Wil



    Hi This week we ate twice in there (once drive in and once in the restaurant) . The Staff and waiting times for the food in Wil Kanton SG are absolutely unacceptable. Staff is totally unfriendly and under the pressure. Food, once you receive it after long time waiting is cold. Tables are never clean. What more... Today we went late. Decided at midnight to make a visit in Mc.... Again..Long waiting time, restaurant was dirty and messy, staff with opened hairs, covered just by kind of green baseball cap, for to prepare the food....non of all was using gloves or any other equipment to take... More...
    (Restaurants, Fast Food, Coffee)
    lula's Picture   lula    0 Comments   Comments
  • Mc Donald's



    Today at 1201 went to McDonald's in North Miami bought a Large Ice Coffee vanilla flavor. I was thirsty so I started drinking my Ice Coffee as I drove away from the drive through. I arrived at home in North Hollywood FL. put my groceries away while drinking my Ice coffee. I opened up my cup to dump the ice,while looking in the cup I seen three gnats/flies lying on the ice and on the cup side. Three flies total.I am nauseated as I write this complaint.This is so nasty!!!! How many did I eat/swallow? More...
    (Restaurants, Fast Food, Coffee)
    Jimmydewrag1's Picture   Jimmydewrag1    0 Comments   Comments
  • A MISSING PURSE



    Today 10/7/2013 at 5:56 pm while eating at McDonalds 2504 Orange Ave, Orlando, Fl 32806 I lost my pursue, it was hanging on the chair. When I realized that I did not have it, we decided to go back and ask for help requesting if somebody turned back to the counter a missing purse. Immediately, the person in charge, did not even looked or check with other employees for further information. I decided to go myself and ask the other two employees and one of them requested the frame of time when the situation happened. The employees went to the person in charge and they replied without any... More...
    (Restaurants, Fast Food, Coffee)
    lucycarmona's Picture   lucycarmona    0 Comments   Comments
  • Mcdonalds Egypt complaint



    I just ordered a chicken big mac sandwich WITHOUT CHEESE and I asked the workers more than once to make sure not to add cheese then when I went home I found the sandwich with double cheese and when I called the customer service they told us to go change it the day after and this isn't the first time to get a wrong order and if this mistake happened again i sware this complaint will be international because this is disrespectable More...
    (Delivery Services)
    Habiba's Picture   Habiba    0 Comments   Comments
  • Disrespectful managers to crew - SOME! Not all



    I'm working at Mcd's and I can say that the first time I got there was pretty fun and enjoyable work place. Managers are so nice! But there are SOME managers and when I say managers, its my Indian manager. SHE is very cranky whenever she gets pressured and stress at work especially when its peak hour like mystery shopper time and some other peak hours (e.g supper, lunch). She tends to yell at her crew and especially when she's tired and I know that is not right. She pushes her crew to their limit and thinking that they can Move very fast than their normal fast. Crews are very... More...
    (Restaurants, Fast Food, Coffee)
    Ludava04's Picture   Ludava04    0 Comments   Comments
  • mxm unfriendly and rude staff



    I am a single mother of two so always looking for good deals. but i think i have given mcdonals more then enough chances .. ever since we started going to Mcdonalds the service has been awful. whether i go to the one in Kingston, Lester Square, or any of their branches.. the most unfriendly staff that does not listen to your order correctly. no smile with a serves you get the feeling like you are doing the staff a favor by being there. no politeness what so ever. i would rather pay extra then to support this chain again. i would under no circumstances recommend Mcdonals to any of my... More...
    (Miscellaneous)
    girian's Picture   girian    0 Comments   Comments
  • Awful management



    My family and I just visited McDonald's in sparks, Nevada, at N. mccarran and pyramid. What an awful experience! Establishment complaints: dirty tables in restaurant and in child's play area, dirty bathroom (men's), floors weren't mopped or swept. Order complaints: old (not fresh) French fries, two different sandwiches missing cheese, three meals missing drinks, no dipping sauce for two happy meals. And worst of all: an employee began sweeping and mopping floors right next to our table as we were trying to eat our poor excuse for a meal! Very poor management! Very... More...
    (Restaurants, Fast Food, Coffee)
    Lmichelson's Picture   Lmichelson    0 Comments   Comments
  • Two double cheese wait???



    Mc-Donald's lakewood store in CO on alameda near union, On 7-28-13 at 2:00 p.m.,I ordered two double cheese burgers, i was never told of a wait after ordering? The drive thru only had one car in front of me and two behinde me, the employess were not getting slammed with lots of customes the parking lot was not full. I payed then drove to second window, The employee told me to wait in parking spot #2 for two double cheese burgers, i pulled in then decided to leave!!! Its fast food and double cheese is the number one thing ordered? NOT GOING BACK no matter how hungry or broke i... More...
    (Restaurants, Fast Food, Coffee)
    Nail's Picture   Nail    1 Comments   Comments
  • dirty food



    so i went to mcdonalds location n22ndst in lou kyorder two big mac and a grilled oion burger meal to make a long story short i bit into my big mac felt a sharp pain spit out what i chewed and there it was a pink diamond stud of some sorth well i told upper managment they then retrive the idemnext thing i knew the insurance compay did call but said there was nothing they could do this is a muti million doaller company and there is nothing they could do it was told that there not allowed to wear jewlery b.s. they do it all the time not only that you ought to seeit first hand how they act... More...
    (Advertising)
    begood's Picture   begood    0 Comments   Comments
  • incorrect orders



    The problem my family keeps having is incorrect orders from the local McDonald's. They mixed up 5 of the last six orders. The tickets are always correct but the orders keep being put together wrong. The last time on 5/27/13 I went back in the store and showed the manager. She went back and had the order redone. This still does not fix the problem of the orders coming out wrong on the drive through. By the way, the manager kept the receipt the last time. This is the Mcdonalds in Port Lavaca, Tx. More...
    (Restaurants, Fast Food, Coffee)
    salcij's Picture   salcij    1 Comments   Comments
  • Only 3 people working in whole store!



    We saw that the drive thru line was backed up to the Gas Station on Nobel Dr. & Genesee %u2026San Diego, Ca. %u2026so we decided to go in %u2026.but hell there were 15 cars outside and 20 people in a single line from the register backed up to almost the back restrooms. Tuesday 5/21/13 10:00pm at night%u2026.I asked the one person up front if the manager was around to get another person up front to the register and she said she was the manager and there were no other people she could put on another register. There was one person in back on the grill and a person on drive... More...
    (Restaurants, Fast Food, Coffee)
    nannan5858's Picture   nannan5858    0 Comments   Comments
  • McDonalds Salem Oregon Market & I5 exit



    Worse McDonald's I ever went into. Dirty, unfriendly staff, and slower than a snail getting covered with salt. I ordered a cheese burger and fries while on the way from the beach. at 17:32p it took 22 min to get and it was partially raw when I received it and the lady at the counter named Tammy was very snarky... told me when I confronted her about how long it took said, "Well, You have a nice Mother's Day too"! Then walked away. Being by the freeway I should have waited to go to the one in Keizer where the service is much better and cleaner. This one should be called... More...
    (Restaurants, Fast Food, Coffee)
    rotortraveler's Picture   rotortraveler    0 Comments   Comments
  • McDonald's hanging food and drinks outside the window



    I am writing to make my dissatisfaction known, regarding McDonald's new tactic. I do not like to see my cup and bag of food hanging outside of the window of McDonald's drive-thru. After questioning the young lady at the window regarding this issue, I learned that they have to do this in order to "speed up" the drive-thru line. It honestly makes me want to ask for my money back and drive off. I clearly understand that you want the drive-thru to flow smoothly, and remain under a certain time frame, but can't you find a better way? I came to work and asked to see if i... More...
    (Restaurants, Fast Food, Coffee)
    Naomie2's Picture   Naomie2    0 Comments   Comments
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