McDonalds Consumer Complaints All Reviews

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Reviews

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  • Didnt accept my coupons

    My husband and I had gone to Finger Lakes for the day. On our way home we decided to stop at McDonalds and grab a bite to eat in Ovid, NY on RT 96. I had a coupon for a free either breakfast lunch or dinner value meal. we were there for the dinner so I approached the counter and a young kid was there I said what we wanted and he looked at the coupons and took it to his manager. mind you he was young also and was stand a few feet away from us so we could hear everything he was saying. He looked at the coupon and said I don't know what these are doesn't look like a coupon so just... More...
    (Restaurants, Fast Food, Coffee)
  • Hwy 49 in Richfield NC

    I am from Virginia and in passing through Richfield NC my husband and I saw a lady had fallen and instead of turning left towards our destination, we took a right at the stop light and circled around to the McDonalds parking lot. She had fallen over the cement stopping strip in the parking lot. We assisted her, her daughter and her husband. Her head was bleeding and she had also scraped her hand. I went inside to get some ice for her head and told the employees inside that this had happened. They were not interested at all and showed no compassion for this lady. We stayed with her for... More...
    (Restaurants, Fast Food, Coffee)
    aggie48's Picture   aggie48    0 Comments   Comments
  • rude staff at 74200 Anthy-sur-Léman, France

    Visited drive thru with family including three young children. The lady taking the order was obviously insulted that I had asked if she spoke English before placing my order. I placed the order as she replied yes. However when I made my way to the next window the lady decided to mimick me to her colleagues. This lasted a few minutes. In the meantim, various colleagues of hers began to stare at us from the window. All the while the lady concerned was very loudly repeating my initial question to other staff. I let the manager know about her rudeness but he did absolutely nothing, instead... More...
    (Restaurants, Fast Food, Coffee)
  • Horrible food.

    I have not eaten a McDonalds burger for at least 30yrs. (I am 68). We were coming home from visiting a friend in a hospital. I had not eaten dinner. So we were going to pass a McDonalds on Montauk Hwy in Lindenhurst,N.Y. So my husband went in and got 2 Big Macs and a large fry, it was 8:00pm. We got home and opened them up.The burgers were like the size of the bottom of a water bottle(sm. bottle.) When you picked it up everything fell out. So much lettuce, to much sauce that the bun was so soggy that my fingers went right through. It was disgusting. It was a rotten shame. I wished I would... More...
    (Restaurants, Fast Food, Coffee)
    saige1947's Picture   saige1947    0 Comments   Comments
  • Product availability and quality of product.

    I am not a person who complains. However, i am completely done with Mcdonalds. Why you ask? Good question. For the past (roughly) 10 times, my wife and I have gone to McDees to get dipped cone Ice creams. Every time minus once, the ice cream was not ready or there was no ice cream available or the chocolate syrup was not available or they just could not make the cone correctly. When i say 9 out of 10 times, i am being generous. I gave McDees the benifit of the doubt once again yesterday. Again, they proved me wrong and my wife right. She told me there would be something wrong. She was... More...
    (Restaurants, Fast Food, Coffee)
    Rockenres's Picture   Rockenres    1 Comments   Comments
  • Rude employees

    One time my mom and I went to McDonalds to get lunch.The lady behind the regrister asked anyone on line buty mom was on the phone.Then my mom said "can we order".After my mom asked politely the lady screamed rudely at my mom "I said anyone on line why did you not answer".My mom said "I was on the phone I'm very sorry" but the lady shot back at her and said really rude things like "I don't care get your butt on the next line because I'm not taking your order".My mom and I went to another line any ways because we didn't want to... More...
    (Restaurants, Fast Food, Coffee)
    DogLover7856's Picture   DogLover7856    0 Comments   Comments
  • Wrong ORDER

    I was on my way to work this morning and ordered the Sausage Biscuit w/Egg meal with an Orange Juice ... first of all to be billed separate (extra) for a breakfast drink is ridiculous!! It's an oj! Then I get my food and get to work to find that I was given an egg/ham/cheese McMuffin. Extremely pissed! It just made an already bad day worse. Tired of having to continually take time to go through my order to make sure they get it right! More...
    (Restaurants, Fast Food, Coffee)
    danieanne's Picture   danieanne    0 Comments   Comments
  • dissapointed to the 2 service crew

    I ordered today 5-28-15 @ 16:16 with o.r #024201100380305 at McDonalds Harrison plaza malate manila.. cashier name: lalaine , I was dissapointed bcoz I ordered then I told to lalaine and lhanie that I'm going to ate my ordered for dine, I was just repeated it 3TIMES!! "FOR DINE IN YAN HA?" then kwentuhan lang sila ng kwentuhan!! while laughing.. I know I don't care kung anu ang pnaguusapan nila! when my ordered was completed I just repeated it AGAIN to them "SABI KO FOR DINE IN LANG AKO" :( binag pdin nila ung order q habang kwentuhan ng kwentuhan then they... More...
    (Delivery Services)
    anonymous008's Picture   anonymous008    0 Comments   Comments
  • Ridicolus Management Treatment

    I go to American Restaurant in Ukraine and try to order menu items, and I understand I cannot speak fluently. I order from picture menu they have for foreigners. No problem. There are cameras every place in restaurant. One day I walk in the management side of Mcdonalds only a few feet from entrance of main Entry way. Some fat man threw me out of the management office by swatting me out of HIS DOOR!! I am offended by these stupid people!! They have since removed any way for me to order products by a picture like I had before. These people need to learn how to treat THEIR CUSTOMERS!!!!!!!! More...
    (Restaurants, Fast Food, Coffee)
  • Mcdonalds poor quality of food

    Today I went to Mcdonald's Airport Karachi. Order number 35, REG- 21, 29/04/2015, 20:40:30 , crew id 46 SHAN. I bought five meals worth of rupees 2236.51 through drive thru.I am a regular customer but the food I received today has got to be the worst food your restaurant has ever provided. If a customer takes his time out and comes to your restaurant for food and spends a good amount of his money. he deserves quality service and food. At first, they took a lot of time to prepare our food, they kept asking us to leave the drive thru and go park in the parking area and wait for our... More...
    naqvi65's Picture   naqvi65    0 Comments   Comments
  • McDonald's biscuits

    McDonald's new biscuit recipe is absolutely terrible.The biscuits are flat and they taste just like the great value biscuits that you get in a can from Walmart. I have stopped at McDonald's for the past few years for a biscuit every morning. Now since McDonald's has changed their biscuit recipe, I will no longer be getting a biscuit from McDonald's in the mornings.Please change your recipe back to the old-fashioned biscuits we are used to! More...
    (Restaurants, Fast Food, Coffee)
    sonya37098's Picture   sonya37098    0 Comments   Comments
  • Mental Duress cause by McDonald

    April 20th 2015, I called up the toll free McDonalds number at 1300-13-1300 to make my order which was three Sunday cup chocolate ice cream and requested one of it with extra chocolate topping. I received my order within 30 minutes without any problems. The same thing, I called up the toll free number yesterday 23rd April 2015 to make the same order only thing this time having two of my Sunday cup chocolate ice creams with extra chocolate toppings and the other cup normal. However, the officer that answered my call by the name Mr Loga told me that my purchase limit was not enough. Having... More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds delivery and customer service

    I called their hotline for delivery. I gave all information needed and the agent told me that if delivery will be late a 100 pesos gift check will be received. After 49mins i called again to their hotline for follow up then that was the only time the store which should cater my order called. The delivery came after more than an hour and i was expecting their promise of free gc but i received nothing. I called the hotline to provide feedback and the agent told me that they will call the store qhich is mcdonalds masinag and asked me to wait for their call but no one called.. They were... More...
    (Delivery Services)
    Angel2804's Picture   Angel2804    0 Comments   Comments
  • Very Bad Service

    with ref. to order no. 24736 placed on 12.04.2015. The order was suppose to reach me in 29 min. but was delayed for more than 1 hour. Also, the items reached to me were not looking fresh and not at all hot. Even on asking for 50 Rs. coupon due to delay (for which I got the msg), the executive said he doesn't have that and would be adjusted next time. Also tried to connect to customer service for more than 20 min. but no response. Very poor service and not at all expected from Mc Donalds. High Unsatisfied. More...
    (Restaurants, Fast Food, Coffee)
    ajit1234's Picture   ajit1234    0 Comments   Comments
  • Bad customers service

    Hello on 5 4 2015 i went to hinchinbrook drivethough waited 10 to 12 minutes to receive my happy meal. On arrival i said god whats taking so long,the worker said fuck of i said excuses me he said again fuck of and go home we have got problems at the back I said did you just tell me to fuck of he said yes.I said i I'm going to speak to your manger he said speak to him.So I parked my car went and asked for supervisor telled him what happen he said to me that he shouldn't have spoken to me like that ,then he said what did i say to him to make him say that I told him he said I will... More...
    (Restaurants, Fast Food, Coffee)
    Bubbles4's Picture   Bubbles4    0 Comments   Comments
  • bad service

    On 4/2/2015 I stopped at mc donalds after work and ordered a fish sandwich and when I got home I opened the sandwich and found something on the fish sandwich it appeared to be a piece of a broom straw. This was in Kingsport tenn. On the Eastman road.Across from the price for less food market.So for a bad sandwich go there lol.And I took pitchures of this. More...
    Blackjacket's Picture   Blackjacket    0 Comments   Comments
  • Cartilage.

    Every time I get a McChicken or McNuggets there is always some sort of cartilage in it. This time, I found a large-sized piece (about the size of a dime) in the "meat". It disturbed me so much, I nearly threw up. I refused to eat my other sandwich out of fear of what I might find. McDonalds, as well as other cheap food places, should be held accountable for what they are selling as food. Back in the day, there were regulations put forth to protect us from exactly this type of food quality. Where at the standards now? Who is enforcing them? Whomever it is, they need to be fired.... More...
    (Restaurants, Fast Food, Coffee)
    aeothein's Picture   aeothein    0 Comments   Comments
  • Needs Better Customer Service!

    Okay, as a customer, I don't ask for much. Maybe a nice hello, how are you and a have a nice day. But at the Clarion McDonald's for the past few times we have been there, the employees have been rude. They don't say a word and just throw your food at you and mumble. It is ridiculous. Find another job if you are unhappy but don't take it out on the customer. Sounds like these employees need better training in customer service. McDonald's should be embarrassed. More...
    (Restaurants, Fast Food, Coffee)
    BowserCZ's Picture   BowserCZ    0 Comments   Comments
  • compant

    Hello my name John Smith. I was in the Elizabethton McDonalds the other day. What i witness really surpised me to the extreme that i will never go back as long as that lady works their. When I got my hamburger it had mustard on it so I returned it to the manger and when I did the manger was more upset over the mustard than i was. If I would have known this was going happen I would have never took it back. The manger took the hamburger to the back I heard her the someone in the back they had messed my sandwich up and to remake it. Then she said "Don't ask just making the fucking... More...
    johnsmith1969's Picture   johnsmith1969    0 Comments   Comments
  • Quality

    I used to be one of your customer, however your quality have changed. Your meat is to dry and flavor is the same for all of your burger products. I still visit your locations because my kids love you fries and nuggets but my wife and I prefer to eat in another chain. So please, try to change your meat selection and fight back for your honor seat. More flavor and more juicy meat, people be happy paying an $1 extra.... More...
    (Restaurants, Fast Food, Coffee)
    Cheo's Picture   Cheo    0 Comments   Comments
  • McDonalds in BRADFORD ont canada

    We decided to take our grandchildren to McDonalds. We were greated by teens (that work there) standing directly to the right of the door smoking. (That was pleasent) the food we ordered looked as though they we thrown together with no consideration for the quality. Also the restaurant was a pig pen. Garabage was on the floors and tables. The kids playroom was disgusting - there was coffee all over the floor and was not cleaned U till another customer brought it to their attention. More...
    (Restaurants, Fast Food, Coffee)
    Adia's Picture   Adia    0 Comments   Comments
  • Horrible Customer Service-Racial Outburst

    On January 7th 2015 at 5:55pm I horrible experience. As I entered into the restuatant I heard a outburst of Some one saying the N-word. I immediately stop go see where it Was coming from. It was 2 McDonald employees(Alejandre and Alexus). I ask them if what i heard was correct. Alejandre said yes. I explain to them That it was affensive and that he should not be saying that word. I told the manager(Esperanza) and I ask for the owners name. She said Jack Frazier. I call Jack Frazier and the complaint line however no one has call. That has been a week ago. As a African American women I am... More...
    (Restaurants, Fast Food, Coffee)
    wilgmw's Picture   wilgmw    0 Comments   Comments
  • Not correct food serving

    Hello,im ordering crispy chicken and bacon salad once or twice everyvday and im fed up with the servicevin 90 staffordvroad. Once i order with no bacon and i got salad with bacon. Second time i ordered with bacon and i got no bacon in it, three or four times i ordered crispy chi ken but i got grilled one! But this time i cant just cant keep it for my self i ordered two salads and two coffes. Coffe was fine but salads !!! Portion is not like usuall is smaller,less chicken and instead of lettuce it was onion!!! Im alergic to onion!! Guys if you dont have enough lettuce do not sell a salad!... More...
    (Restaurants, Fast Food, Coffee)
    Rutako's Picture   Rutako    0 Comments   Comments
  • Almost all McDonalds

    Since I was a youngster working fast food, taking pride in my job was important. This tells people about "you". A lot of these fast food employees don't see it that way. Especially older people who look like they aren't even legally supposed to be in the U.S. (And before anyone cries "racist", know that I myself am both Hispanic and Black.) I don't know if they just hire the first person who completes the application or what. A lot of our bad experiences come from the people who hate the job and is only in it for the pay check (which is barely enough for a... More...
    (Restaurants, Fast Food, Coffee)
    TheCritic77's Picture   TheCritic77    0 Comments   Comments
  • Belaire Ohio McDonalds worse service

    Every time we go to the McDonalds in bellaire ohio u have to wait forever and they screw the food up every time. I love about 10 min and will drive 20 to the one in St Clairsville ohio because these people just don't care about their customers! My husband just went through and waited 20 min for a sweet tea. I have left about 4 times. They do not take care of the drive thru. I'm a very nice patient person but that place is ridiculous! If u had my husband's job u would kill someone. Please read the screen and hurry up! More...
    (Restaurants, Fast Food, Coffee)
    Tera's Picture   Tera    0 Comments   Comments
  • bite

    I ordered a bigmac meal and a nugget meal I pay drive ahead get my food drive home. I open my big Mac lift the top bun as I always do to give my girlfriend the pickle, I see a big piece missing from my burger patty it is a perfect half moon shape that looks like someone took a bite out of the patty. I take the burger back ask for a manager I explain that I had just purchased the meal and showed her what I found she explains that the meat flakes off like that and that's normal she didn't offer to exchange it just looked at me wasn't till I asked another person what the chunk... More...
    (Restaurants, Fast Food, Coffee)
    blah2014's Picture   blah2014    1 Comments   Comments
  • McDonalds french fries

    My husband and I have been eating McDonalds for years. And when we first tasted their French fries they were really spectacular. As the years have gone by they have been getting worse and worse to the point that I feel we have to finally complain. If they are not eaten within the first few minutes they become tough and very tasteless. They don't even have a potato flavor of any sort. It is like eating a piece of rubber. It is sad and why is McDonalds is going downhill???? CEO's pay attention and fix it or you will be down and out. More...
    (Restaurants, Fast Food, Coffee)
    left2011ca's Picture   left2011ca    0 Comments   Comments
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