McDonalds Consumer Complaints All Reviews

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Reviews

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  • McDonalds delivery and customer service



    I called their hotline for delivery. I gave all information needed and the agent told me that if delivery will be late a 100 pesos gift check will be received. After 49mins i called again to their hotline for follow up then that was the only time the store which should cater my order called. The delivery came after more than an hour and i was expecting their promise of free gc but i received nothing. I called the hotline to provide feedback and the agent told me that they will call the store qhich is mcdonalds masinag and asked me to wait for their call but no one called.. They were... More...
    (Delivery Services)
    Angel2804's Picture   Angel2804    0 Comments   Comments
  • Very Bad Service



    with ref. to order no. 24736 placed on 12.04.2015. The order was suppose to reach me in 29 min. but was delayed for more than 1 hour. Also, the items reached to me were not looking fresh and not at all hot. Even on asking for 50 Rs. coupon due to delay (for which I got the msg), the executive said he doesn't have that and would be adjusted next time. Also tried to connect to customer service for more than 20 min. but no response. Very poor service and not at all expected from Mc Donalds. High Unsatisfied. More...
    (Restaurants, Fast Food, Coffee)
    ajit1234's Picture   ajit1234    0 Comments   Comments
  • Bad customers service



    Hello on 5 4 2015 i went to hinchinbrook drivethough waited 10 to 12 minutes to receive my happy meal. On arrival i said god whats taking so long,the worker said fuck of i said excuses me he said again fuck of and go home we have got problems at the back I said did you just tell me to fuck of he said yes.I said i I'm going to speak to your manger he said speak to him.So I parked my car went and asked for supervisor telled him what happen he said to me that he shouldn't have spoken to me like that ,then he said what did i say to him to make him say that I told him he said I will... More...
    (Restaurants, Fast Food, Coffee)
    Bubbles4's Picture   Bubbles4    0 Comments   Comments
  • bad service



    On 4/2/2015 I stopped at mc donalds after work and ordered a fish sandwich and when I got home I opened the sandwich and found something on the fish sandwich it appeared to be a piece of a broom straw. This was in Kingsport tenn. On the Eastman road.Across from the price for less food market.So for a bad sandwich go there lol.And I took pitchures of this. More...
    (Travel)
    Blackjacket's Picture   Blackjacket    0 Comments   Comments
  • Cartilage.



    Every time I get a McChicken or McNuggets there is always some sort of cartilage in it. This time, I found a large-sized piece (about the size of a dime) in the "meat". It disturbed me so much, I nearly threw up. I refused to eat my other sandwich out of fear of what I might find. McDonalds, as well as other cheap food places, should be held accountable for what they are selling as food. Back in the day, there were regulations put forth to protect us from exactly this type of food quality. Where at the standards now? Who is enforcing them? Whomever it is, they need to be fired.... More...
    (Restaurants, Fast Food, Coffee)
    aeothein's Picture   aeothein    0 Comments   Comments
  • Needs Better Customer Service!



    Okay, as a customer, I don't ask for much. Maybe a nice hello, how are you and a have a nice day. But at the Clarion McDonald's for the past few times we have been there, the employees have been rude. They don't say a word and just throw your food at you and mumble. It is ridiculous. Find another job if you are unhappy but don't take it out on the customer. Sounds like these employees need better training in customer service. McDonald's should be embarrassed. More...
    (Restaurants, Fast Food, Coffee)
    BowserCZ's Picture   BowserCZ    0 Comments   Comments
  • compant



    Hello my name John Smith. I was in the Elizabethton McDonalds the other day. What i witness really surpised me to the extreme that i will never go back as long as that lady works their. When I got my hamburger it had mustard on it so I returned it to the manger and when I did the manger was more upset over the mustard than i was. If I would have known this was going happen I would have never took it back. The manger took the hamburger to the back I heard her the someone in the back they had messed my sandwich up and to remake it. Then she said "Don't ask just making the fucking... More...
    (Miscellaneous)
    johnsmith1969's Picture   johnsmith1969    0 Comments   Comments
  • Quality



    I used to be one of your customer, however your quality have changed. Your meat is to dry and flavor is the same for all of your burger products. I still visit your locations because my kids love you fries and nuggets but my wife and I prefer to eat in another chain. So please, try to change your meat selection and fight back for your honor seat. More flavor and more juicy meat, people be happy paying an $1 extra.... More...
    (Restaurants, Fast Food, Coffee)
    Cheo's Picture   Cheo    0 Comments   Comments
  • McDonalds in BRADFORD ont canada



    We decided to take our grandchildren to McDonalds. We were greated by teens (that work there) standing directly to the right of the door smoking. (That was pleasent) the food we ordered looked as though they we thrown together with no consideration for the quality. Also the restaurant was a pig pen. Garabage was on the floors and tables. The kids playroom was disgusting - there was coffee all over the floor and was not cleaned U till another customer brought it to their attention. More...
    (Restaurants, Fast Food, Coffee)
    Adia's Picture   Adia    0 Comments   Comments
  • Horrible Customer Service-Racial Outburst



    On January 7th 2015 at 5:55pm I horrible experience. As I entered into the restuatant I heard a outburst of Some one saying the N-word. I immediately stop go see where it Was coming from. It was 2 McDonald employees(Alejandre and Alexus). I ask them if what i heard was correct. Alejandre said yes. I explain to them That it was affensive and that he should not be saying that word. I told the manager(Esperanza) and I ask for the owners name. She said Jack Frazier. I call Jack Frazier and the complaint line however no one has call. That has been a week ago. As a African American women I am... More...
    (Restaurants, Fast Food, Coffee)
    wilgmw's Picture   wilgmw    0 Comments   Comments
  • Not correct food serving



    Hello,im ordering crispy chicken and bacon salad once or twice everyvday and im fed up with the servicevin 90 staffordvroad. Once i order with no bacon and i got salad with bacon. Second time i ordered with bacon and i got no bacon in it, three or four times i ordered crispy chi ken but i got grilled one! But this time i cant just cant keep it for my self i ordered two salads and two coffes. Coffe was fine but salads !!! Portion is not like usuall is smaller,less chicken and instead of lettuce it was onion!!! Im alergic to onion!! Guys if you dont have enough lettuce do not sell a salad!... More...
    (Restaurants, Fast Food, Coffee)
    Rutako's Picture   Rutako    0 Comments   Comments
  • Almost all McDonalds



    Since I was a youngster working fast food, taking pride in my job was important. This tells people about "you". A lot of these fast food employees don't see it that way. Especially older people who look like they aren't even legally supposed to be in the U.S. (And before anyone cries "racist", know that I myself am both Hispanic and Black.) I don't know if they just hire the first person who completes the application or what. A lot of our bad experiences come from the people who hate the job and is only in it for the pay check (which is barely enough for a... More...
    (Restaurants, Fast Food, Coffee)
    TheCritic77's Picture   TheCritic77    0 Comments   Comments
  • Belaire Ohio McDonalds worse service



    Every time we go to the McDonalds in bellaire ohio u have to wait forever and they screw the food up every time. I love about 10 min and will drive 20 to the one in St Clairsville ohio because these people just don't care about their customers! My husband just went through and waited 20 min for a sweet tea. I have left about 4 times. They do not take care of the drive thru. I'm a very nice patient person but that place is ridiculous! If u had my husband's job u would kill someone. Please read the screen and hurry up! More...
    (Restaurants, Fast Food, Coffee)
    Tera's Picture   Tera    0 Comments   Comments
  • bite



    I ordered a bigmac meal and a nugget meal I pay drive ahead get my food drive home. I open my big Mac lift the top bun as I always do to give my girlfriend the pickle, I see a big piece missing from my burger patty it is a perfect half moon shape that looks like someone took a bite out of the patty. I take the burger back ask for a manager I explain that I had just purchased the meal and showed her what I found she explains that the meat flakes off like that and that's normal she didn't offer to exchange it just looked at me wasn't till I asked another person what the chunk... More...
    (Restaurants, Fast Food, Coffee)
    blah2014's Picture   blah2014    1 Comments   Comments
  • McDonalds french fries



    My husband and I have been eating McDonalds for years. And when we first tasted their French fries they were really spectacular. As the years have gone by they have been getting worse and worse to the point that I feel we have to finally complain. If they are not eaten within the first few minutes they become tough and very tasteless. They don't even have a potato flavor of any sort. It is like eating a piece of rubber. It is sad and why is McDonalds is going downhill???? CEO's pay attention and fix it or you will be down and out. More...
    (Restaurants, Fast Food, Coffee)
    left2011ca's Picture   left2011ca    0 Comments   Comments
  • Mc donalds Lopez de hoyos , madrid



    this is the second time i go to the mcdonalds on lopez de hoyos in madrid, as i stay ofter in a hotel near by, and first i noticed the the guy that is working this afternoon there ( 12/09/2014 ) is cashing the money and then doing the sandwiches without washing his hands. And the other day, with the same guy working there and preparing the sandwiches i found a piece of plastic in my sandwich, and when i returned it to the guy he looked at me with a " dont care" face and threw it away. i asked for the manager and he refused to tell me who it was saying that she wasn't there. i... More...
    (Restaurants, Fast Food, Coffee)
  • Visalia, Ca Marys vineyard



    The manager there named Jenifer i believe is rude to everyone that walks in and even has screaming fights with her co workers in front of us customers. She never smiles and usually replies with smart alic comments when she isnt on her phone. Most of the head managers there are awful as well and dont seem to care about anyone else but their paycheck. The orders are always wrong and the store is always a mess with spills all over the floor and soda on the counters. More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds in Macedonia, GA



    McDonalds in Macedonia, GA - I just visited this store with my two young kids and was disgusted at the filth that was throughout the store. The store looked like it hadn't been cleaned in a month. I saw two roaches walking around the drink center. I can only imagine what the back must look like. The floor was so sticky, my shoes were sticking as I walked. They children's play area was repulsing. I will never go there again. It was a Sunday at 11:00 in the morning. This is unacceptable!!!! More...
    (Restaurants, Fast Food, Coffee)
    consernedmom2's Picture   consernedmom2    0 Comments   Comments
  • New "premium" coffee flavor is very disappointing



    I have been a loyal customer long before but especially since McDonalds picked up the new premium coffee movement. At first the coffee was good. What happened? At some time over the past year the coffee has changed. It is now a darker and bitter coffee. Why? Why did you change a good thing? I'm sad to say that our breakfast visits have slowed drastically. I like the Bacon, Egg and Cheese Bagels and they are NEVER consistent. One day the bagel is completely uncooked and the next day it's burnt AND stale. What is going on? I started ordering the Sausage McMuffin off the... More...
    (Restaurants, Fast Food, Coffee)
    ShawnMichael's Picture   ShawnMichael    0 Comments   Comments
  • Got rid of hot mustard!



    My dad has always ate his chicken nuggets with hot mustard and now that mcdonalds has stopped carrying hot mustard he doesn't eat there any more. He is unable to use any of the other sauces because he is lactose in tolerant. Many people are complaining about the hot mustard not being sold anymore. I think that they should bring back the hot mustard and start to sell lactose free products for people that are lactose in tolerant. Not having lactose free products is f***ing stupid when they will definitely get more customers and bring in more money because more people will be able to eat... More...
    (Restaurants, Fast Food, Coffee)
    Tc94's Picture   Tc94    0 Comments   Comments
  • Horrible



    I went to the mcdonalds on 26 in lafayette indiana the messed up my food so much my mc chickens were to be half with honey mustard and half with out I got all of then with honey mustard then I got 2 cokes with nothing but carbonation and when I called they refused to replace because I didn't have a receipt and I threw it away so piss off never go here at all More...
    (Restaurants, Fast Food, Coffee)
    Yokome44's Picture   Yokome44    0 Comments   Comments
  • Monopoly game instant win



    Having received a ticket for 20% off a Best Western Hotel stay I was disappointed when the BW booking team referred this to the hotel in question which promptly refused to accept it. I don't recall seeing any conditions on the ticket other than being used within the time limit which it certainly was. However, BW and the hotel were perfectly happy to make the booking but would not accept and apply the 20% discount - so much for winning 20% off BW breaks. If this is the way associated companies treat people with this sort of instant win tickets I suggest that McDonalds doesn't use... More...
    (Hotels)
    tellingbone's Picture   tellingbone    0 Comments   Comments
  • Mcdonalds rude staff and manager



    Sunday evening, April 27 2014, I entered Mcdonalds with a friend of mine in marble arch London, we had made an arrangement to meet another friend who was waiting for us. He had been sitting there expecting us for a little while. When we met him we sat for a few minutes deciding what to eat for only a few minutes. Within a short time a staff member arrived and addressed my friend saying that he had to leave cause he had not ordered anything. Our friend, by the way, is Jamaican, I wonder if that had anything to do with the staff member's attitude. I explained that we were all going to... More...
    (Restaurants, Fast Food, Coffee)
    soave's Picture   soave    0 Comments   Comments
  • Mcdonalds- nothing but rude



    It was about 10:30 p.m. And the mcdonalds lobby was closed so me and my friends (3 people in total) decided to get some food the through the drive thru on our bicycles we started ordering and about half way through our order a female manager came on the microphone interrupting us telling us that we are not allowed to purchase food without owning a vehicle, so I'm guessing that motorcycles are not allowed either I hope you know not every body can afford a car or gas and bicycles are considered vehicles since we have to follow all the street laws More...
    (Restaurants, Fast Food, Coffee)
    Nothavinit's Picture   Nothavinit    1 Comments   Comments
  • "Damn Hot Mustard"



    I've been eating McDonalds chicken nuggets and hot mustard all of my life, until about 2 months ago when the cashier said we no longer offer this sauce. The employee said the regional manager says our district don't sell enough to keep it in stock. Reminder, I love hot mustard and have ate it for over 30 years..Its been 2 months and I have yet to buy anymore nuggets...That is some B.S. Get rid of great sauce and carry dumbshit for condiments... More...
    (Restaurants, Fast Food, Coffee)
    MGoins's Picture   MGoins    0 Comments   Comments
  • mcdonalds very rude employee !



    went to the ncdonalds on N West st in Jackson, MI. I ordered a number one and the drinks. The girl taking my order was incredibly rude. When i pulled up to the window she barely even acknowledged me. Did not greet me at all just stuck her hand out a half open window for my payment. Then handed me back my card without even looking at me or saying anything. I was waiting for my receipt and she just stood there with her back towards me like i wasnt even there. Finally i said excuse me can i have my receipt and she replied very rudely and said its at the window and shut the window in my face.... More...
    (Restaurants, Fast Food, Coffee)
  • Human hairs in my bag



    On Feb, 28 , 2014 Store# 31734 Telephone 317-896-1081 I arrived at McDonald's on 17650 Village Center Drive In 46062-7305 around 4:26 am. I placed my order and pulled forward to the first window and paid 12.08 on my Chase Credit Card. At that time there was another vehicle waiting to get there food. I pulled forward leaving my car running. I placed it in park and waited. After waiting for awhile I was able to move forward. As I approached the drive threw window I noticed an employ run to the restroom. I then again placed car in park. I waited for another 7 minutes and... More...
    (Miscellaneous)
    Wtfp's Picture   Wtfp    0 Comments   Comments
  • BWI Mcdonalds Orientation



    They are telling you that this Mcdonalds owned by LaVan ENTERPRISES, INC PO Box 218, Timonium, MD 21094 stores 31398 & 31413 but office number 443-394-8141 is registered under Russian family of four, fax 443-394-6695 is some magic jack number you won't find that info on receipt. At Orientation I was harassed into giving away my bank account number with reasoning that I have to pay hefty fee in order to get a paycheck. They told me that they will not give me no free parking permit until I worked there for 2 weeks they asked me to wear black clothes and work without uniform, and... More...
    (Credit Cards, Finance, Banks)
    adrinolink's Picture   adrinolink    0 Comments   Comments
  • Horrible mistakes



    Yesterday night on 21/2/14 @ around 10.00pm i went to mac donalds in wembley park, london with my wife for a meal. We are vegetarians by birth and had never ever had any non veg in my entire life not even by mistake. So as usual i ordered a veg meal. 1spicy veggie and 1 veg burger. And to. Y shocked and surpise and disguise i was being served chicken . It was in a wrap so i din noticed it.after swallowing the first bite i realized that something is wrong with the wrap inwent tonthe customer assistant immediately who took the wrap from my hand and went in to check and she returned... More...
    (Hotels)
    Dhyanesh123's Picture   Dhyanesh123    1 Comments   Comments
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