McDonalds Support Tickets All Reviews

McDonald's Corporation (NYSE: MCD) is the world's largest chain of fast food restaurants, primarily selling hamburgers, cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it also offers salads, fruit, snack wraps, and carrot sticks.

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McDonalds Reviews

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  • Poor work ethics and customer service

    I order a Oreo frappe from the California City Mcdonalds just about every day since they released it a couple months ago. I have ordered more than 50 to this day. About 40% of them were melted (runny like water) beyond satisfaction. I had to negotiate with them each time to get them to remake the frappe but not before they gave me every excuse in the book as to why they could not remake them. On two occasions of this runny frappe episodes they refused to remake them and gave me a refund even though I didn't ask for or desire a refund. Inaccurate orders, negative attitudes, sloppy... More...
    (Restaurants, Fast Food, Coffee)
  • No Sweet n Low offered

    I went to the McDonald's in Lawrenceburg, KY, at the intersection of Hwy 127 and Hwy 151, for dinner with my family on Sunday, 5/25/2014. We were dining in so I took my drink cup over to the soft drink area to find some ice tea. I was happy to find the unsweetened iced tea and looked around for some artificial sweetener; I prefer sweetened tea, but it's been 20 years since I have had tea with real sugar. I couldn't find any among the ketchup dispensers and salt/pepper packets, so I asked the young lady behind the counter if she had some Sweet n Low (my sweetener of... More...
    (Restaurants, Fast Food, Coffee)
  • Incredible rude staff at mcdonalds

    Sunday evening, April 27 2014, I entered Mcdonalds with a friend of mine in marble arch London, we had made an arrangement to meet another friend who was waiting for us. He had been sitting there expecting us for a little while. When we met him we sat for a few minutes deciding what to eat for only a few minutes. Within a short time a staff member arrived and addressed my friend saying that he had to leave cause he had not ordered anything. Our friend, by the way, is Jamaican, I wonder if that had anything to do with the staff member's attitude. I explained that we were all going to... More...
    (Restaurants, Fast Food, Coffee)
  • Poor service language

    Very disappointed in the service and language used by employees. Waited almost 20 minutes for food, they were rude when i asked what was taking so long. No customer should have to wait more then 4-5 minutes tops for FAST food. And one women behind the counter called another employee a " dirty sl*t in front of my kids and my kids started to ask what that saying the words. Extremely mad and disappointed in the conduct of these McDonald's employee. More...
    (Restaurants, Fast Food, Coffee)
  • poor service

    I went to the Mcdonalds on Tutt rd and powers rd and I came inside because the cars were all the way around the building and when I came in side there was no one behind the counter there was 6 people waiting to get food but 4 of them left they could not wait any longer I waited 25 min's to get my food I ask the girl behind the counter where is everyone she said there all on break even the manager this is not right when you got people waiting for service the manager should no better. More...
    (Restaurants, Fast Food, Coffee)
  • (2) Gift Certificates Extra Value Meal

    I purchased 2 Extra Value Meal Gift Certificates on Ebay and when I tried to redeem them at McDonald's in Apple Valley CA on 04-30-2013, I was informed by the Manager that my tickets were counterfeit and no good to use. The manager even took pictures of the tickets and caused me to feel like some kind of criminal. The location of their place is 19200 Bear Valley, Apple Valley CA 92307 Store # 11870 Tel# 760-247-0951 I contacted the seller on ebay and he said that he has had no problems with them, and for me to send them back to him for a refund. I am displeased for the bad feeling and... More...
    (Legal Services)
  • Menu

    Simple observation. I drive up to the machine to place my order for a McFlurry. "Large McFurry please". Answer: "We don't have large". I answer: "Then I'll have the largest McFlurry you have". The voice answers: "We have small and medium". I again wonder if they want my order! I then finally relent and say: "Medium". The voice says" That will be $2.89, please proceed to the first window". I didn't get an offer to order anything else and frustrated over the lecture. More...
    (Restaurants, Fast Food, Coffee)

    Comment: I am normally not a complainer, but this evening, my husband stopped to grab my son something to eat. He ordered him a #14 bacon Angus burger and when he brought it home, my son started to take a bite but noticed something on the sandwich. A dime size MOLDY spot on top of the bun. If my son would have taken a bite of this sandwich with the mold on it, he would have immediately been at the hospital. He is HIGHLY allergic of Penicillin. Immediately, my husband went back up to the store location and they did apologize and only offered a refund or a new sandwich. Working in a well... More...
    (Restaurants, Fast Food, Coffee)
  • Employees Prank Single Working Mom

    Tonight, after a 13 hour day at work, I stopped by this McDonalds to bring my kids home dinner. I ordered 4 hamburgers and a mcflurry. When my kids opened their hamburgers, there was a single slice of tomato and a pickle. No hamburger, nothing but a single slice of tomato and a pickle on each sandwich. It was 10:38 pm, and as soon as I pulled up to order a guy said "sorry, we're closed," and I heard snickering. I said "I'm sorry, did you say you're closed?" A woman with a thick Indian accent (this detail only included to ID employee) replied... More...
    (Restaurants, Fast Food, Coffee)
  • dirty restaurant, hair in salad

    About 30 miles south of Atlanta, I pitstopped at a McDonalds off I75 (paid cash, no receipt, don't have name of location). The restroom, floors, and tables were dirty - I should have left immediately. Instead, I ordered takeout for my family. Icecream machine was broken, not serving caramel sauce anymore (my daughter's favorite), and your drive-through sign had something disgusting all over it. Then, while the wife was driving, I ate my bacon ranch salad and almost swallowed a hair that must have been a foot long. I'm a little wiser now. Next time I walk in a restaurant with... More...
    (Restaurants, Fast Food, Coffee)
  • Bad service

    I purchased 2 med peppermint mocha coffees, I have been drinking these since they came out, so i do know what they should taste like. Tonight I was at the McDonald's store #6275 and the coffee did not taste right. Almost tasted like hot water flavored with peppermint. I returned it and got another cup that was watered down peppermint with just a little bit of mocha, i could not taste the coffee. I would have brought back but the cashier was not happy the first time to redo the coffees. What happened to the friendly service at this store. I feel like McDonald's customer service has... More...
    (Restaurants, Fast Food, Coffee)
  • Bad service

    Cashier refused to service me. I had to wait for the manager. When she told the cashier that she had a costumer. The cashier said no I'm not servicing him u can and then started to speak Spanish. I was mad normally I'm in, Oder, paid, given my oder, and out in less than 5 min. Today I had to wait 30 min and I was the only 1 in line and there was no 1 there before me, so I should not have needed to wait that long. The same cashier is also spreading roomers about me saying that the only reason I go to mc Donald's is to look and flurt with her co works. I go there to get a large... More...
    (Restaurants, Fast Food, Coffee)
  • McDonalds

    WORST McDONALS ANYWHERE - I CONCURR WITH GREGW. Let me tell you about my experience about 1/2 hr ago. My husband and I went thru the drive thru, of course apparently I see that was my first mistake. We went to get my son something for his Birthday. We ordered him the 20 piece McNuggets. We also received three other sandwiches. Once we received our food, my husband pulled up a little so I could check the bags. Now, this part was my fault, sort of because I really should have to check the dang bag, but when I checked the bag, I thought I counted all the sandwiches and saw the McNuggets but... More...
    (Restaurants, Fast Food, Coffee)
  • rotten service...again

    If this had happened only once, I could understand but this is the third time in the last six months. After waiting in line for over ten minutes at the Jonesboro La branch I receive my order which is warm at best. Once home with my meal (requested a swiss MUSHROOM burger meal) only to find a pityful meat and cheese burger. :( This totally defeats why I am willing to pay $7 for this meal. As i stated before this is the third time mushrooms have been forgotten! It seems as if this branch either does not have the mushrooms on hand (poor ordering) Or they are cutting costs at MY expence! I live... More...
    (Restaurants, Fast Food, Coffee)
  • McMean

    am unable to remember what town this was in.It is near toll booth off I44 between Joplin,MO and Tulsa.It is arched over the highway.We stopped at approx 2 pm onJune 26th and had a terrible cashier.She had blond, short hair and was in her 30 or 40's and was not wearing an id.We stood there as she eventually lookedat the four of us and keptinterrupting my husband as he attempted to give our order. She was very snappy and he finally said, "If you will wait just a minute, I will tell you", when she repeatedly asked if that was all and telling him the total while he was in... More...
    (Restaurants, Fast Food, Coffee)
  • Mcdonalds

    Today I went to Mcdonald at 11171 GARDEN GROVE BLVD CA 92840 and I order 50 pcs of chicken nugget and on the receipt it said i'm suppose to get 4 ranch and 4 bbq dip but i got only 4 ranch dip. I went back to the counter and asked for bbq sauce and she said,"I have to charge you 0.25 each". Which i was suppose to get 4 ranch and 4 bbq with my order and i didn't ask for extra I just wanted to get what i was suppose to get that is 4 ranch and 4 bbq sauce. Why did she charge me extra? More...
    (Restaurants, Fast Food, Coffee)

    I have been stopping at Mcdonalds for the past 20 years for my morning breakfast. Recently I have moved and I use the Mcdonalds near my new house. The drive thru service here is getting worse and worse! Usually it will take on average of 10 to 15 minutes in the morning to go thru the drive thru. This morning I was waiting at the last window where you pick your order up for over a half hour! While I was waiting I could not help but notice how bad this store is run in the AM hours the people working are very disorganized and very very slow! Not only was I at the window for over a half hour... More...
    (Restaurants, Fast Food, Coffee)
  • Rude, Rude, Rude

    Today I ordered 2x Hotcake Happy Meals for my children. Usually I pay $8.17 today I was charged $11.83. When I queried why the price was so different from usual, the girl (Mailing) answered that that was how they did it. I told her the milk and cookies were included in the cost (Cookies instead of a toy) she said they were not, they were merely discounted and that I still had to pay $1.68 for the cookies and $2.58 for the milk. Anyway I asked her to void it and ring it up correctly all the while she was rolling her eyes to heaven, huffing and puffing and with a raised voice, embarrassing me... More...
    (Restaurants, Fast Food, Coffee)
  • Manager price review

    I Have tried to contact Mcdonalds on several occasionsI ordered my son and daughter some happy meals for there class. The Manager took my order over the phone quoted me a price for both classes when I got there he said he thru the happy meals away and refused to talk to me the other manager tried to make him talk to me and he wouldnt he was acting real strange and said I couldnt reorder. Finally the other manager told me she couldnt stop me from ordering and took my order she said she couldnt over ride him or she would get fired so I had to pay full price. Im still waiting to here from... More...
    (Education, Schools)
  • McDonalds menu prices

    KS#12 Store #10946 located on 15295 SW 104th ST Miami,FL 33196 First, The Happy Meal for the 4 pcs. nuggets and the hamburger were in the drive-thru board with the same price $2.89. They break the $2.89 in two parts $2.00 for the meal and $0.89 for the coke drink. I saw the bill when I got home and I got charge $1.00 extra in the nuggets when the two meals are the same price. I went back to MacDonalds right away and passed by the drive-thru to verify the prices and they were the same. So, I went inside to ask why I was charge an extra $1.00 and the lady told me that it is an extra $1.00... More...
    (Restaurants, Fast Food, Coffee)
  • poor customer service; rude manager

    At approximately 7:45 this morning, I attempted to order breakfast at a McDonald’s located at 335 8th Avenue. There were 3 or 4 cashiers waiting on one person each with no line, one other customer and myself. When a McDonald’s employee said, “next,” I turned to the guy next to me, and gestured for him to cross in front of me to go next. Then, I went over to the next available cashier and began to order. The McDonald’s employee looked right past me, over my shoulder and said, “What would you like?” to a person who had just arrived. I went home... More...
    (Restaurants, Fast Food, Coffee)
  • Please contact

    Please I would really like it if someone would contact me on my issues. I have had a lot of problems with your store and have had no contact with anyone. I would like to know what is being done about it. I feel like my Family and my self has been insulted and i want to know what is going to happen so it wont happen to another family. More...

    I am writing to inform you of the most DISGUSTING experience I have ever had in any restaurant in my entire life. I was in the play area with my special needs son when we were accosted by another patron of the restaurant regarding the "rules" of the play land ... my son neither speaks or receives things very well and his apparent ENORMOUS transgression was that he took a half of a chicken nugget into the play land with him. The woman behind us approached a manager regarding this and they proceeded to apologize to us but do NOTHING to alleviate the situation. I immediately asked... More...
    (Restaurants, Fast Food, Coffee)

    (Restaurants, Fast Food, Coffee)
  • Pubes and Floor Dirt in my Double Cheeseburger

    I went to the 3619 wilkins ave baltimore maryland 21229 Mcdonalds location and I recieved a double cheeseburger with floor dirt and pubes in it and when I tried to return it I was treated as if I was wrong for not wanting to eat another poorly prepared pube filled burger and was made to wait until (the all people whom just walked in the door after I was at the counter attempting to get a refund)were served. I tried eating the fries and they tasted unclean like body odor. I vomited several times because the taste lingered in my mouth after I had left. I have never had a more horrifying at... More...
  • Poor service

    Today I went to the Lincoln Mall drivethru. I ordered a Southwest Salad with Crispy chicken, and an Iced Tea, :half-cut". After I placed the order, the girl who took the order said, "I'm sorry... I wasn't paying attention... could you repeat that?" I did. There wasnt a long line at the drive-thru... but it moved slowly.I finally got to the first window to pay, and the girl seemed confused on how to make change based on what I gave her. I explained it to her, and she got it. I proceeded to the 2nd window to retrieve my food. Again, they asked me what my order... More...
    (Restaurants, Fast Food, Coffee)
  • bad service

    I went to mcdonalds 5-28-10 store #2324. i ordered a double cheese burger meal. I got my order and I had a cheeseburger that wasn't even wrapped correctly and a drink that had no ice what soever!! I paid 2.60 for a burger that was only worth .50. I didnt have to go back and complain to the manager because I had somewhere to be. I've never had any problems with this particular location before, but please believe they will NOT see my face again!!! More...
    (Restaurants, Fast Food, Coffee)
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