Abusive Staff - bad manager/incorrect food
I used the drive through to get a quick order hamburger and fries. I paid then they told me to wait for the food to cook. They brought out the food. But I asked for a full fries instead of the half full box that they often try to pull. The employee stated that this was normal. So I asked for a manager -and she strutted off.
After 5 minutes , I got tired of waiting - so I went inside to complain. The employee was gabbing about my complaint to the other employees - but still did not notify the manager. I asked directly - "get me the manager please."
The manager came out - and when I asked "for a full box of fries" - the Manager (Andrea I believe) leaned over the counter and forcefully yanked my bag of food out of my hands - saying that they will not serve a customer like me. I asked a number of times for her to return my food - but the Manager refused.
As I proceeded to leave the store - she (the Manager) called me the "A**H***" word in front of about half dozen of the McDonalds employees.
Is this normal Mcdonalds guidelines for its Employees and its Managers - to curse vulgar words at its customers - and steal the food back from customers that it already sold to them ???
CONTACT THIS BUSINESS
BUSINESSES REPLY HERE
More McDonalds reviews
- Somehow the brilliant MBA's in...
- Every time I go to the local...
- On august 16, 2007, I had taken...
- I eat at this Mcdonalds about...
- THE MC DONALDAS THAT I WENT AND...
- My wife and I went to the...
- Dear sir; I visit K F C...
- What can I say...I'm a slave to...
- 02/20/08---Today my wife and I...
- Horrible Customers Service!!
- Horrible experience
- McDonald's Corporation (Mexico,MO)
- Manager Verbally Abuses and Threatens Customers!!
- Fast Food road trip thanks
- Shape up McDonalds!
- BAD FILLET OF FISH
- Abusive employers
- HLN Abusive Commercials during Casey Anthony Trial
- service or lack of
- RUDE AND ABUSIVE
- The manager of fedex mangrove is the worst
- Abusive Gas Charges
- No conference calls on Magicjack
- GE Refrigerator problem and abusive tech support
- online customer service emails
- HOSTILE ABUSIVE MANAGER
- I will not recommend reputationrepairandmanagement.net Michael Allen Bacolas
- Customer Srevice
- StaFf services
- more staff assistance
- A1 National Van Hire Scam
How It Works
COMPLAINTS RESOLVEDThousands of Businesses of all sizes and millions of customers use MeasuredUp
It's free and easy to put MeasuredUp to work for you