Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
McDonalds Support Ticket - California City, California - Poor work ethics and customer service

McDonalds Support Ticket - California City, California

Poor work ethics and customer service - Incorrect Orders & Service

Created By: rotchopf's Picture rotchopf Last Reply: rotchopf's Picture rotchopf
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Incorrect Orders & Service

I order a Oreo frappe from the California City Mcdonalds just about every day since they released it a couple months ago. I have ordered more than 50 to this day. About 40% of them were melted (runny like water) beyond satisfaction. I had to negotiate with them each time to get them to remake the frappe but not before they gave me every excuse in the book as to why they could not remake them. On two occasions of this runny frappe episodes they refused to remake them and gave me a refund even though I didn't ask for or desire a refund. Inaccurate orders, negative attitudes, sloppy service and unethical standards only begin to describe the uneventful status of this location. The work ethic and customer service of California City Mcdonalds gets a 0 out of 5 stars. All the other Mcdonalds in Antelope Valley are happy to ensure customer satisfaction but the one in California City is far below par. During the last 2 years with over 300 visits by my family to this fast food location; the tables were found clean only once. They apparently mop the floors a few times daily but clean the table tops maybe once and the store opens everyday with filthy tables, food crumbs and smudges left over from the day before. The management argues with customers regularly instead of implementing the golden rules and they fail to provide the quality standards the Mcdonalds franchise demands and has worked decades to standardize.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More McDonalds Reviews and Complaints More McDonalds reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More McDonalds reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team